- Assist Client Experience Managers in executing client campaigns, including setup, tracking, and optimization tasks
- Support the translation of client objectives into actionable configurations within the Clinch platform
- Monitor campaign progress and performance metrics, flagging issues or opportunities to the account lead
- Prepare and organize campaign materials such as data feeds, creative assets, reports, and documentation
- Maintain working knowledge of the Clinch platform to provide internal guidance and troubleshoot issues
- Collaborate with product, operations, and creative teams to support client needs and internal deliverables
- Help manage project timelines and task tracking to ensure campaigns launch smoothly and on time
- Document processes, workflows, and learnings to support team knowledge and future scalability
- Assist in preparing internal status updates, performance summaries, and training resources
- Contribute to continuous learning and improvement across accounts
Requirements
- 1–2 years of experience in digital advertising, ad-tech, ad-ops, media operations, or a related support role
- Familiarity with ad serving platforms, DCO technology, or campaign execution workflows is a strong plus
- Strong organizational and project management skills, with attention to detail and accuracy
- Comfort working in a fast-paced environment with shifting priorities
- Proficient in using technical platforms or software tools and willing to learn new systems
- Strong written and verbal communication skills for effective internal coordination
- A collaborative, problem-solving mindset with a proactive attitude
- Passion for delivering quality work that supports excellent client outcomes
- Experience working with the Clinch platform or similar dynamic creative optimization (DCO) tools is preferred but not required
- Familiarity with creative versioning, data feeds, or performance reporting tools is preferred but not required
- Understanding of digital media buying or programmatic advertising environments is preferred but not required
Core Competencies
Demonstrates expertise in managing digital advertising campaigns, utilizing the Clinch platform and other ad-tech tools to optimize performance and deliver quality client outcomes. Strong organizational and project management skills are essential for ensuring timely execution and effective internal communication.
Highest-signal resume keywords
- Digital Advertising Experience
- Clinch Platform Proficiency
- Project Management Skills
- Strong Communication Skills
- Ad Serving Platforms Familiarity
Hard Skills
- Digital Advertising
- Campaign Execution
- Data Feeds Management
- Performance Reporting
- Creative Versioning
- Ad-Tech Knowledge
- DCO Technology Familiarity
- Media Operations
- Technical Platform Proficiency
- Workflow Documentation
Soft Skills
- Organizational Skills
- Problem-Solving Mindset
- Attention to Detail
- Collaborative Attitude
- Proactive Approach
Industry Keywords
- Digital Media Buying
- Programmatic Advertising
- Ad-Ops
- Media Operations
- Campaign Optimization
Tools & Technologies
- Clinch Platform
- Ad Serving Platforms
- Performance Reporting Tools
- DCO Tools
- Project Management Software
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Client Experience Support Specialist Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
