- Manage programs and ensure excellence in order execution for top-tier clients
- Manage the end-to-end process for new orders, reorders, and change requests
- Perform transactional tasks associated with the end-to-end order process
- Process new orders and reorders and ensure accurate, timely delivery
- Act as a subject matter expert on promotional products, solutions, and technology offerings
- Provide consulting and recommend solutions addressing client business needs
- Manage relationships with one or more high-value/high-volume clients
- Provide delivery-status updates and troubleshoot delivery issues
- Escalate issues to management as necessary
Requirements
- HS/GED and 4 years of experience, or Tech Cert and 2 years of experience
- Must be 18 years of age or older
- 4 years of Customer Service experience, consulting with clients (preferred)
- Highly developed knowledge of promotional products and solutions
- Ability to provide solution recommendations and consult with clients
- Ability to collaborate with Sales, Pricing, and Merchandising on non-standard proposals
Core Competencies
Demonstrates expertise in managing end-to-end order processes and providing consulting solutions tailored to client needs. Strong ability to maintain relationships with high-value clients while ensuring timely and accurate order execution.
Highest-signal resume keywords
- Order Management
- Customer Service
- Consulting Skills
- Promotional Products Knowledge
- Client Relationship Management
ATS Optimization Keywords
Hard Skills
- Order Processing
- Transactional Tasks
- Solution Recommendations
- Delivery Status Updates
- Troubleshooting
Soft Skills
- Collaboration
- Communication
Certifications & Qualifications
- Tech Certification
Industry Keywords
- Promotional Products
- Client Business Needs
- Sales Collaboration
- Pricing Collaboration
- Merchandising Collaboration
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Client Service Consultant Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
