Clinical Consultant, Medical Imaging Technology

• Serve as project lead consultant for customers and company personnel




• Coordinate training events with HCUS and customer-site contacts




• Provide feedback to customers, Sales, Field Service, Marketing, Engineering, and Product Line Management on equipment issues and customer concerns




• Assess customer comprehension and facilitate effective onsite training and optimal product operation




• Provide ongoing support for application-related and image-quality concerns at product and system levels




• Work with interpreting physicians, clinicians, and professional staff to ensure efficient Fujifilm product operation




• Create, provide, and maintain customer-training documentation




• Provide additional paid training and consultation supporting Professional Services revenue goals




• Work with HCUS teams to gain customer acceptance of FUJIFILM Medical Systems solutions




• Teach and train customers remotely or onsite according to travel requirements and customer needs




• Provide clinical expertise, workflow analysis, report configuration (CV), and end-to-end testing for upgrades and new implementations




• Identify process changes to improve efficiency and customer satisfaction




• Ensure compliance with the company quality management system and regulatory requirements




• Maintain communications and working relationships with HCUS departments




• Support Sales and Marketing in developing products, services, and sales/marketing strategies




• Participate in committees, performance improvement teams, and strategic planning teams




• Support Senior and Lead Clinical Consultants with project duties




• Provide telephone and remote clinical support through the On-Call Technical Assistance Center




• Participate in clinical validation testing for software releases




• Mentor Clinical Consultant MI-I and II




• Take corrective action where appropriate




• Maintain a safe work environment




• Perform other duties assigned by management

Requirements

• 5-10 years of progressive experience in medical technology, computer science, PACS Administration, or the healthcare industry




• 2 years' experience with FUJIFILM Medical System products, including SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound, and Digital mammography




• Associate’s degree in computer science, engineering, or a relevant field required




• Experience in Cardiology or Radiology discipline preferred




• Registration/certification experience in relevant clinical specialties, including RDCS, RVT, Registered Nuclear Medicine Technologist, Registered Nurse Cardiac, or ARRT Registered Radiology Technologist




• Professional presence and ability to prioritize and manage multiple functions




• Medical imaging background




• Excellent written and verbal communication skills




• Ability to collaborate with end-users and clinical supervisors




• Demonstrated end-user computer skills




• Competence with Microsoft Office tools, including Word, Excel, and PowerPoint




• Strong technical support and troubleshooting skills




• Ability to translate workflow requirements to product features




• Ability to work in a fast-paced environment




• Proven IT/Healthcare field experience




• Diagnostic and problem-solving skills




• Organizational and time-management skills




• Ability to work independently and display teamwork




• Ability to comply with U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and applicable laws and standards




• Ability to comply with vendor credentialing requirements for access to hospitals and facilities




• Ability to complete company trainings and expenses timely




• Ability to maintain product knowledge, including SWAT




• Ability to sit, stand, talk, hear, walk long distances, use stairs, and lift/carry up to ten pounds




• Ability to withstand changes in air pressure due to travel




• Frequent travel availability, up to 75%

Core Competencies

Demonstrates expertise in medical technology and clinical support, with a strong focus on FUJIFILM Medical Systems products and compliance with regulatory requirements. Capable of providing effective training, technical support, and workflow analysis to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

• FUJIFILM Medical Systems Products




• Clinical Expertise




• Regulatory Compliance




• Technical Support




• Training and Documentation

Hard Skills

• Medical Technology




• PACS Administration




• Digital Radiography




• Ultrasound




• Workflow Analysis




• Report Configuration




• End-User Computer Skills




• Diagnostic Skills




• Troubleshooting Skills




• Product Knowledge

Soft Skills

• Excellent Communication Skills




• Organizational Skills




• Time-Management Skills




• Teamwork




• Ability to Prioritize

Certifications & Qualifications

• RDCS




• RVT




• Registered Nuclear Medicine Technologist




• Registered Nurse Cardiac




• ARRT Registered Radiology Technologist

Industry Keywords

• Healthcare Industry




• Medical Imaging
  
• Clinical Validation Testing




• ISO 13485




• U.S. FDA Medical Device Regulations

Tools & Technologies

• Microsoft Office




• SYNAPSE




• PACS




• RIS
  
• CV