Clinical Services Manager

Responsibilities

• Responsible for supervising and coordinating daily operations of the Labor & Delivery Unit (E5), including patient care and unit business processes.
• Maintains awareness of unit status and potential problems by functioning as a working supervisor.
• Serves as a liaison with the Director and Administration, exchanging information and identifying problems or needs related to clinical activity.
• Participates on ad hoc committees, as required, to develop plans related to unit issues.
• Demonstrates effective analytical abilities to identify unit needs that require intervention and/or revision.
• Participates in daily unit activity to coordinate unit functions and facilitate problem solving.
• Demonstrates effective time management and delegation skills to accomplish unit activity within work schedule restraints.
• Plans measurable unit-related goals and objectives as guidelines for performance.
• Develops an understanding of the functions of each primary campus department.
• Assumes responsibility for successfully fulfilling the standards of licensing and credentialing agencies.
• Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually.
• Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to policy.
• Coordinates timely completion of personnel records, including employee promotions/transfers and new employee hiring.
• Uses both formal and informal evaluation processes to reward or modify employee behavior.
• Demonstrates good managerial judgment in assigning duties appropriate to each individual, and by conducting all aspects of supervision in a fair, consistent, objective, and professional manner.
• Maintains a current awareness of the abilities and limitations of each staff member.
• Monitors and documents tardiness and absenteeism.
• Coordinates scheduling of leave time.
• Produces biweekly payroll and maintains documentation of employee time benefits used.
• Maintains an adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary.
• Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered.
• Conducts annual needs assessment with staff.
• Participates in formal development of maintenance, capital equipment and staff budgets.
• Submits documented plan for any physical plant renovation or repair as necessary.
• Demonstrates cost-conscious awareness by comparing/analyzing unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints.
• Initiates purchase of new equipment and supplies.
• Prepares statistical/narrative reports as requested.
• May perform other duties as assigned.

Requirements

• Required Bachelor’s degree in Nursing (BSN)
• Five (5) or more years of experience in Labor and Delivery, with at least three (3) years of experience in a supervisory capacity.
• Valid Registered Nurse license
• Preferred Master’s degree in Nursing (MSN)
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