Responsibilities
- Demo, install, and train clinics on Radformation’s suite of automation tools
- Work with clinics to understand their issues and provide solutions independently and/or with the programming team
- Work with the EMEA sales team to demonstrate software to prospective customers and train newly installed clinics
- Proactively check in with current customers to hear feedback and share new features
- Host webinars to answer clinics’ questions and highlight features
- Develop training materials for clinics
- Collaborate with clinics on research projects and recruit reference sites with the EMEA sales team
- Attend congresses and on‑site meetings to demonstrate the software and meet clinicians
- Mentor clinics in establishing efficient workflows and improving clinical safety
- Develop relationships with clinics and incorporate feedback into product development
Requirements
- Minimum 2 years experience of clinical treatment planning
- Strong critical thinking skills
- Exceptional presentation skills
- Positive attitude and a passion for excellence in patient care
- Fluent in English, both written and spoken
- Fluent in Italian and/or German, both written and spoken
- Master of treatment planning and radiation oncology clinical workflow
- Strong organizational skills and ability to work independently
- Excellent communication skills, both written and oral
- Up to 15% travel
- Preferred: 5 years experience of clinical treatment planning
- Preferred: Teaching experience in treatment planning
- Preferred: Customer success experience
- Preferred: Fluent in French or Spanish
Core Competencies
Demonstrates expertise in clinical treatment planning and radiation oncology workflows, with strong communication and presentation skills to effectively train and support clinics. Proficient in developing training materials and fostering relationships to enhance patient care and clinical safety.
Highest-signal resume keywords
- Clinical Treatment Planning
- Radiation Oncology Workflow
- Presentation Skills
- Customer Success Experience
- Fluent in English
Hard Skills
- Clinical Treatment Planning
- Radiation Oncology Workflow
- Training Material Development
- Research Collaboration
- Workflow Optimization
Soft Skills
- Critical Thinking
- Organizational Skills
- Communication Skills
- Positive Attitude
- Mentoring
Industry Keywords
- Patient Care
- Clinical Safety
- EMEA Sales
- Webinars
- Customer Feedback
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Clinical Success Manager Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
