Community Business Development Rep

• Collaborate with the Business Development Manager, Sales Leaders, career field representatives, and external brokers
• Develop, maintain, and deepen relationships with business leaders, community-based organizations, providers, primary care physicians, and front offices
• Obtain referrals and contribute to SCAN Health Plan membership growth through local and community-based marketing
• Achieve monthly, quarterly, and annual enrollment goals by transitioning leads to enrollments
• Follow up with representatives and brokers for lead data and track sales conversions
• Meet or exceed weekly and monthly qualified lead goals
• Support local market sales goals through lead development and public‑facing presentations
• Distribute approved marketing and event materials in coordination with Corporate Marketing and Compliance
• Locate, plan, set up, attend, and present at Quarterly New Member Orientations and year‑round community education events
• Provide a monthly activity calendar and ensure scheduled events are filed; minimum 20 events per month
• Maintain a weekly activity summary and submit reports weekly
• Carry out provider marketing events and enrollment events; coordinate partner participation
• Schedule new member orientations and present plan benefits and important information to support retention and connect members to SCAN services
• Ensure events, communications, materials, media, and promotions comply with brand guidelines and CMS rules and regulations
• Obtain payment approval for community events and communicate with and pay vendors
• Adhere to compliance expectations and sales operations processes
• Maintain knowledge of the product portfolio and eligibility guidelines for election periods
• Support SCAN’s Vision and Goals
• Perform other duties as assigned

Requirements

• Associate's / Technical Degree or equivalent combination, preferred
• A comparable combination of education/experience and/or training will be considered equivalent to the education listed above
• 3-5 years’ previous outside sales or Outreach experience within the Medicare community, required
• 3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required
• Previous healthcare marketing and grassroots/community outreach experience, preferred
• Experience in business/product network development and/or marketing experience, preferred
• Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred
• Bilingual Chinese or Vietnamese, preferred
• Knowledge of HIPAA regulations and privacy laws
• Communicate effectively and professionally
• Creative solutioning skills
• Critical thinking
• Decision making
• Demonstrated experience working in fast‑paced or implementation environment
• Must be able to sit and stand for long periods
• Must be able to lift 30 pounds
• Must be willing to work some nights and weekends
• Strong public speaking skills required
• Technical Expertise – Basic analytical skills
• Problem solving – Basic problem solving skills
• Communication – Good communication and interpersonal skills
• Travel 50+% of the time in the assigned area
• Must have a valid driver’s license, automobile insurance and reliable transportation
• A background check is required
• Core Competencies

Demonstrates expertise in community outreach and healthcare marketing, with a strong focus on Medicare and Medicare Advantage.

Proven ability to achieve enrollment goals through effective relationship building and public presentations.

• Highest-signal resume keywords
• Medicare Community Outreach Experience
• Public Speaking Skills
• MS Office Proficiency
• Healthcare Marketing Knowledge
• Bilingual Chinese or Vietnamese
• Hard Skills
• Data Input
• Reporting
• Creating Documents
• Developing Presentations
• Marketing Material Development
• Understanding of HIPAA Regulations
• Basic Analytical Skills
• Problem Solving Skills
• Soft Skills
• Effective Communication
• Creative Solutioning
• Critical Thinking
• Decision Making
• Interpersonal Skills

Certifications & Qualifications

• Valid Driver’s License
• Automobile Insurance
• Industry Keywords
• Community-Based Marketing
• Lead Development
• Sales Conversions
• Enrollment Goals
• Compliance Expectations
• Health Care Markets
• Medicare Advantage
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