Community Engagement Specialist

• Lead the Connect For Life program using Wider Circle's curriculum to build trust and promote health
• Lead virtual and in-person events and create connected member communities
• Plan and host events, including venue search, preparation, and member attendance outreach
• Proactively contact members, support Chapter events and group activities, conduct one-on-one home visits, and facilitate monthly engagement
• Meet monthly member engagement, attendance, and care-needs goals
• Record all member outreach, attendance, and contact attempts in Wider Circle's digital systems
• Identify community leaders and invite them to become Wider Circle Ambassadors
• Contact prospective members and develop personalized enrollment plans
• Connect members with health plans and one another
• Help members access healthcare services, doctor appointments, and close care gaps
• Monitor engagement and growth metrics, including attendance and feedback
• Track and report hours worked
• Conduct home canvassing and in-home visits when required
• Drive to public places up to 30 miles from home and carry event supplies

Requirements

• 3+ years in community outreach, teaching, or facilitation strongly preferred
• Healthcare experience is a plus
• Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree
• Experience creating or supporting a community of 500+ members
• Able to prioritize tasks, stay organized, and follow through on commitments
• Comfortable using web-based and app-based systems
• Able to manage tasks and responsibilities in a remote environment with little supervision
• Reliable transportation for home visits; willing to travel 20-50 miles
• Available to work outside regular business hours when needed
• Willingness to complete pre-employment drug testing and background checks
• Bilingual (English/Spanish) is a plus
• Excellent communication and presentation skills
• Outgoing, positive, and able to engage people in person and virtually
• Strong networking and leadership skills, with experience guiding peers
• Able to work well with others, contribute to a positive environment, and provide leadership when needed
• Take the lead on community engagement initiatives with minimal direction
• Comfortable in a fast-paced, changing environment, and eager to learn and grow
• Safely and consistently drive to public places up to 30 miles away from home
• Frequently carry up to 30 pounds of supplies
• Frequently stand and comfortably speak publicly, including projecting your voice in indoor and outdoor spaces
• Routinely sit, stand, and walk throughout events
• Ability to see and hear well enough to interact with members by phone and in person
• Ability to use a computer to view, enter, and update information in different systems
• Effectively communicate with members in person or virtually

Core Competencies

Demonstrates strong community outreach and engagement capabilities, with a focus on building member connections and facilitating access to healthcare services. Proficient in event planning, member support, and utilizing digital systems for tracking and reporting.

Highest-signal resume keywords

• Community Outreach Experience
• Event Planning and Hosting
• Healthcare Access Facilitation
• Bilingual (English/Spanish)
• Strong Communication Skills

Hard Skills

• Community Engagement
• Member Enrollment Planning
• Data Tracking and Reporting
• Home Visits
• Event Preparation
• Goal Setting and Achievement
• Public Speaking
• Networking
• Task Prioritization
• Organizational Skills

Soft Skills

• Leadership
• Positive Attitude
• Interpersonal Skills
• Adaptability
• Team Collaboration

Certifications & Qualifications

• Pre-Employment Drug Testing
• Background Check

Industry Keywords

• Community Health
• Member Engagement
• Healthcare Services
• Facilitation
• Outreach Programs

Tools & Technologies

• Web-Based Systems
• App-Based Systems
• Digital Tracking Systems

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