Community Management Consultant – English, Anime, UK Culture Knowledge

• Work closely with the project management team, client contacts, and social and community managers
• Support internal and client objectives
• Liaise with internal and external stakeholders to deliver strategic and operational goals
• Design and execute weekly and quarterly content calendars and strategy plans
• Brainstorm activities, opportunities, and content to inspire or grow communities
• Create and report KPIs and build reports showcasing performance, trends, and opportunities
• Manage and respond to customers through forums, websites, and social media tools
• Learn and explore new tools and platforms to improve workflow and client objectives
• Develop and improve practices for social media management, community management, social ROI, engagement, content moderation, and digital experience
• Handle occasional community crises and troubleshoot escalations
• Translate, trans-create, and localize content for social and community channels
• Support strategic planning and operational delivery across social and community initiatives
• Develop social media efforts to grow and support ModSquad

Requirements

• Native English speaker
• Availability of approximately 5 hours per week, with flexibility for busier weeks
• Proven track record translating, trans-creating, and localizing content for social and community posting
• Proactive, self-starting, independent contributor with follow-through
• Strong problem-solving, creative writing, editorial, communication, organization, and time-management skills
• Ability to communicate with clients and colleagues via video calls
• Ability to execute community initiatives, measure results, and modify programs based on feedback
• Ability to meet client deadlines
• Experience managing communities on behalf of professional entities or companies
• Active professional experience with forums, Discord, Facebook, Twitter/X, LinkedIn, and Instagram
• Creative copywriting skills balancing professionalism with fun community initiatives
• Professional translation and localization experience into native language
• Passion for Anime and Manga
• Strong knowledge of UK culture and the UK marketing region, with personal experience living or working professionally in the supported market(s)
• Crunchyroll superfan
• Bachelor’s degree or equivalent work experience, with a minimum of 4 years in Social or Community Management experience
• Strong understanding of social media and community management
• Professional experience with translation, trans-creation, and localization
• Knowledge and passion for Anime/Manga and the Crunchyroll community
• Knowledge and understanding of UK culture and marketing trends
• LinkedIn profile or resume showcasing professional social media or community management experience

Core Competencies

Demonstrates expertise in social media and community management, with a strong focus on content translation, trans-creation, and localization. Proven ability to develop strategic content plans and measure community engagement and performance metrics.

Highest-signal resume keywords

• Social Media Management
• Content Translation
• Community Engagement
• Creative Copywriting
• KPI Reporting

ATS Optimization Keywords

Hard Skills

• Content Localization
• Community Management
• Social Media Strategy
• KPI Development
• Creative Writing
• Problem-Solving
• Time Management
• Editorial Skills
• Digital Experience
• Social ROI

Soft Skills

• Proactive
• Independent Contributor
• Strong Communication
• Organizational Skills
• Follow-Through

Certifications & Qualifications

• Bachelor’s Degree or Equivalent Work Experience

Industry Keywords

• Anime
• Manga
• UK Culture
• Marketing Trends
• Community Initiatives

Tools & Technologies

• Discord
• Facebook
• Twitter/X
• LinkedIn
• Instagram
• Forums