Responsibilities
- Educate patients and caregivers about ATTR-CM and SCD, treatment options, support offerings, and health and wellness resources
- Provide ongoing disease-state education and awareness tailored to each community
- Allocate effort across ATTR-CM and SCD, approximately 85%/15%, while maintaining knowledge and relationships in both areas
- Connect patients to relevant community and Pfizer resources and appropriately triage reimbursement needs
- Engage underserved communities and support equitable access to education and resources
- Coordinate with Key Account Directors, management, brand teams, and cross-functional partners
- Set objectives, manage complex projects, and oversee collaborations with healthcare systems, HCPs/educators, and advocacy partners
- Serve as a subject matter expert and share knowledge across the organization
- Develop solutions, champion innovation, and implement new ideas, processes, or products
- Use motivational interviewing to identify patient needs and tailor engagement
- Offer in-person and virtual engagement using print and digital resources
- Present approved educational content at local, regional, and national events
- Refer patients and caregivers to local health and wellness organizations
- Provide local insights to inform patient engagement materials and support resources
- Organize travel and materials for events
Requirements
- B.S. or B.A. degree required
- Minimum 7–10 years of pharmaceutical or related industry experience
- ATTR-CM and/or Sickle Cell Disease experience
- Ability to build and maintain disease-state and community knowledge across more than one therapeutic area
- Demonstrated exceptional communication, listening, and presentation skills
- Proven ability to work in regulated environments and adhere to compliance guidelines
- Track record of broad collaboration with diverse clients and stakeholders
- Experience in responsible business practices and compassionate communication
- Experience engaging diverse and underserved patient communities with cultural humility
- Familiarity with Pfizer and industry compliance guidelines for working with Medical and Access & Reimbursement colleagues
- Ability to deliver concise, meaningful presentations with integrity and empathy
- Strong attention to detail, organizational, and business skills
- Willingness to travel up to 50%, including weekends and evenings
- Clinical background preferred (RN, APRN, NP, ARNP, ACSW, LCSW, MPH)
- Knowledge of ATTR-CM and/or Sickle Cell Disease and patient/public advocacy
- Experience with hematology, rare disease, or cardiology patient communities
- Remote/field-based role; preferred to live in specified geography
- Bilingual proficiency in certain areas is preferred
- Candidates must be authorized to be employed in the U.S. by any employer
- U.S. work visa sponsorship is not available for this role now or in the future
- Permanent work authorization in the United States required
Core Competencies
Demonstrates expertise in ATTR-CM and Sickle Cell Disease education, with a strong ability to engage diverse patient communities and coordinate with cross-functional teams. Proven track record in delivering impactful presentations and managing complex projects while adhering to compliance guidelines.
Highest-signal resume keywords
- ATTR-CM Experience
- Sickle Cell Disease Experience
- Exceptional Communication Skills
- Project Management
- Cultural Humility
Hard Skills
- Pharmaceutical Industry Experience
- Disease-State Education
- Patient Engagement
- Regulatory Compliance
- Motivational Interviewing
- Clinical Background
- Presentation Skills
- Community Knowledge
- Collaboration with Stakeholders
- Attention to Detail
Soft Skills
- Compassionate Communication
- Organizational Skills
- Empathy
- Listening Skills
- Innovation
Certifications & Qualifications
- B.S. or B.A. Degree
- RN
- APRN
- NP
- ARNP
- ACSW
- LCSW
- MPH
Industry Keywords
- Patient Advocacy
- Hematology
- Rare Disease
- Cardiology
- Community Engagement
- Health and Wellness Resources
- Access and Reimbursement
- Diverse Patient Communities
- Equitable Access
- Compliance Guidelines
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Community Navigator – Sickle Cell Disease Arbeitgeber: Jobtailor
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