Consultant, Solution Deployment Upgrade Delivery

• Guide medication management system upgrade processes through clinical and technical expertise
• Interact extensively with customers and develop relationships at Director/key stakeholder level
• Gather customer requirements and define best practices, design decisions, policies and procedures
• Perform tasks required for timely upgrade go-lives and customer satisfaction
• Demonstrate knowledge of pharmacy/clinical workflows, hospital and pharmacy system integration, clinical device settings, interface validation, user account role design and Active Directory
• Identify risks, issues and opportunities for proactive improvement as a customer advocate
• Troubleshoot and consult on pharmacy workflows, best practices and health system standardization
• Improve customer upgrade experiences, efficiency and consistency
• Share lessons learned and field feedback for continuous improvement
• Support knowledge transfer and onboarding activities
• Promote standardized delivery methodologies and operational consistency across upgrade engagements
• Mentor consultants and contribute to team capability and organizational knowledge development
• Maintain accurate and up-to-date project records
• Foster relationships with sales and service teams during pre-sale and post-upgrade transitions
• Establish collaborative working relationships with cross-functional project teams and customer teams

Requirements

• Associate degree preferred or equivalent education and work experience
• Expertise in HIS/PIS systems and pharmacy and nursing workflow
• Three or more years in a healthcare environment with technical (systems) involvement and computerized system applications
• Experience with integrated delivery networks/large health systems required
• Preferred certifications: RPh, Pharmacy Technician
• Must be able to lift a minimum of 40 lbs
• Must be able to push, pull, stoop, bend and lift
• Valid driver license required and must be maintained
• Must be at least 21 years old
• Must meet BD’s auto safety standards
• Upon hire, must provide proof of and maintain current immunizations and obtain additional facility-required immunizations
• Required immunization proof includes Hepatitis B, current-year Influenza, MMR, Varicella, annual TB/PPD, and Tetanus/Diphtheria/Pertussis
• Ability to work independently from home office
• Willingness to travel 25–75%, including overnight travel
• Ability to work flexible hours, including some nights and weekends
• Effective verbal and written communication skills
• Must comply with relevant BD policies, procedures, administrative tasks and applicable regulatory requirements

Core Competencies

Demonstrates expertise in HIS/PIS systems and pharmacy workflows, with a strong focus on customer relationship management and project coordination. Capable of mentoring teams and improving operational consistency through effective communication and collaboration.

Highest-signal resume keywords

• HIS/PIS Systems Expertise
• Pharmacy Workflow Knowledge
• Customer Relationship Management
• Project Coordination
• Mentoring and Team Development

ATS Optimization Keywords

Hard Skills

• Medication Management System Upgrade
• Clinical Device Settings
• Interface Validation
• User Account Role Design
• Pharmacy System Integration
• Health System Standardization
• Risk Identification
• Best Practices Development
• Project Record Maintenance
• Knowledge Transfer

Soft Skills

• Effective Communication
• Customer Advocacy
• Collaboration
• Problem Solving
• Continuous Improvement

Certifications & Qualifications

• RPh
• Pharmacy Technician

Industry Keywords

• Healthcare Environment
• Clinical Workflows
• Upgrade Go-Lives
• Operational Consistency
• Regulatory Compliance

Tools & Technologies

• Active Directory
• Clinical Systems
• Computerized System Applications
• Integrated Delivery Networks