- Assess customer processes for automation potential and select suitable platforms
- Develop solution concepts for voice and chatbot implementations
- Evaluate and communicate technical feasibility, effort, and risks
- Configure and build voice and chatbots on established Conversational AI platforms
- Develop, test, and optimize prompts and dialogue flows
- Perform quality assurance and continuously improve bot performance
- Integrate interfaces with customer systems, including APIs and data flows
- Implement technical solutions using JavaScript and Python
- Take end-to-end responsibility for projects, from technology evaluation and configuration through go-live
- Manage projects and communicate with stakeholders
- Collaborate with customer IT teams on system integration
- Create and maintain technical documentation covering configurations, interfaces, and prompt libraries
- Share knowledge within the team
Requirements
- Successfully completed degree in Computer Science, Business Information Systems, or a comparable technical field
- 3–5 years of relevant professional experience as a Conversational AI Engineer, Solution Engineer, Technical Consultant, or in a comparable role
- Proven project experience implementing voicebots or chatbots on established platforms
- Strong knowledge of configuration and prompt engineering on Conversational AI platforms
- Programming skills in JavaScript and Python
- Experience with API integration and system architecture
- Ability to assess automation potential in customer processes
- Structured project management skills and experience with technical documentation
- German proficiency at C1 level required
- Technical aptitude and a structured, solution-oriented approach to work
- Ability to quickly learn new technologies
- Ability to communicate technical concepts clearly and understandably
- Ability to work independently and remain resilient during project phases
- Current CV and cover letter in German, in PDF format
Core Competencies
Demonstrates expertise in developing and implementing voice and chatbot solutions using JavaScript and Python, with a strong focus on configuration, prompt engineering, and API integration. Proven ability to manage projects effectively while communicating technical concepts clearly to stakeholders.
Highest-signal resume keywords
- Conversational AI Development
- JavaScript Programming
- Python Programming
- API Integration
- Project Management
Hard Skills
- Voicebot Implementation
- Chatbot Implementation
- Prompt Engineering
- Technical Documentation
- System Architecture
- Automation Assessment
- Quality Assurance
- Dialogue Flow Optimization
- Technical Feasibility Evaluation
- Customer Process Analysis
Soft Skills
- Communication Skills
- Structured Approach
- Resilience
- Team Collaboration
- Knowledge Sharing
Industry Keywords
- Computer Science Degree
- Business Information Systems Degree
- Technical Consultant
- Solution Engineer
- Conversational AI Engineer
Tools & Technologies
- Conversational AI Platforms
- APIs
- Data Flows
- Customer Systems
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Conversational AI Solution Engineer Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
