Dayforce Consultant – North America

• Facilitate workshops to understand client requirements and business processes
• Gather, analyse and document functional and technical requirements
• Support future-state process design and solution recommendations
• Advise clients on Dayforce best practice and industry standards
• Identify opportunities for process improvement and optimisation
• Configure Dayforce solutions based on agreed business requirements
• Support implementation, enhancement and optimisation projects
• Review solution designs and validate proposed configurations
• Assist with reporting, data validation and reconciliation activities
• Support integration, migration and testing activities where required
• Translate client requirements into scalable, sustainable solutions
• Support parallel testing and User Acceptance Testing (UAT)
• Create and execute test scenarios and scripts
• Identify, document and support resolution of system defects
• Assist with deployment, cutover and go-live activities
• Support post-go-live hypercare and client adoption activities
• Build trusted relationships with client stakeholders
• Provide guidance and support throughout project lifecycles
• Manage stakeholder expectations and communicate progress effectively
• Support change management and user adoption initiatives
• Contribute to internal knowledge sharing and capability development
• Support creation of reusable assets, templates and best practices
• Participate in internal development initiatives and training programmes
• Stay up to date with Dayforce product developments and industry trends
• Support continuous improvement across the wider Dayforce practice

Requirements

• Demonstrable experience working with Dayforce, either as an end user, system administrator, implementation consultant or support consultant
• Experience supporting one or more Dayforce modules, including Payroll, Workforce Management (WFM), Core HR, Benefits
• Strong understanding of HR, Payroll and/or Workforce Management processes and ability to translate business requirements into system solutions
• Experience supporting system implementations, enhancements, optimisation projects or business transformation initiatives
• Knowledge of system configuration, testing, data validation and issue resolution activities
• Strong analytical skills with ability to investigate issues, identify root causes and recommend practical solutions
• Experience working directly with business stakeholders, subject matter experts and end users
• Strong communication and presentation skills, with ability to explain technical and non-technical concepts clearly
• Ability to facilitate workshops, gather requirements and challenge existing processes constructively
• Experience building trusted relationships with clients and internal stakeholders
• Comfortable working within client-facing project environments and managing multiple priorities simultaneously
• Ability to work independently whilst contributing positively to wider project and practice teams
• Ability to travel to client site as and when needed
• Dayforce certification(s) desirable
• APA and CPA qualified desirable
• Experience working with North American clients desirable
• Knowledge of Canadian and US Payroll processes and legislation desirable
• Experience supporting Workforce Management, Payroll or Core HR projects desirable

Core Competencies

Demonstrates expertise in Dayforce configuration, implementation, and optimization, with a strong understanding of HR, Payroll, and Workforce Management processes. Capable of facilitating workshops, gathering requirements, and building trusted relationships with clients and stakeholders.

Highest-signal resume keywords

• Dayforce Configuration
• HR Process Understanding
• System Implementation Support
• Analytical Skills
• Communication Skills

ATS Optimization Keywords

Hard Skills

• Dayforce
• System Configuration
• Data Validation
• Testing
• Issue Resolution
• Payroll Management
• Workforce Management
• Core HR
• Business Process Optimization
• User Acceptance Testing (UAT)

Soft Skills

• Stakeholder Management
• Relationship Building
• Facilitation
• Independent Work
• Team Collaboration

Certifications & Qualifications

• Dayforce Certification
• APA Qualification
• CPA Qualification

Industry Keywords

• Payroll Processes
• Workforce Management Processes
• Canadian Payroll Legislation
• US Payroll Legislation
• Business Transformation Initiatives