Director, Commercial Systems, Data Management & Governance

• Lead the design, development, implementation, and maintenance of Alumis’ commercial data environment
• Establish a single source of truth for the commercial organization
• Manage the commercial data lifecycle from acquisition, integration, quality, stewardship, governance, reporting, and enablement
• Develop a scalable commercial data ecosystem through modern data, analytics, digital platforms, and AI capabilities
• Partner with commercial leadership and IT to ensure accurate, accessible, and decision-ready data
• Lead and coordinate commercial data integration strategies, priorities, and solutions with IT, internal stakeholders, and external vendors
• Ensure ingestion, validation/QC, and integration of internal and external data sources
• Stand up and operate a cloud-based data management environment
• Design and implement data governance frameworks, ownership and stewardship models, data quality standards, business rules, and definitions
• Identify secondary data providers and facilitate data purchases
• Define and lead commercial data and MDM strategy across HCP, HCO, accounts, and affiliations
• Ensure unified and trusted golden records across CRM, data warehouse, and downstream systems
• Implement stewardship processes to maintain data integrity and consistency
• Guide compliant CRM design across field teams
• Monitor department performance against KPIs and implement improvements with commercial leadership
• Assist Training and Development with systems training creation and implementation
• Lead responsible adoption and governance of AI, predictive analytics, machine learning, and generative AI
• Lead advanced analytics projects supporting brand strategy, launch planning, patient support, segmentation, targeting, omnichannel optimization, next-best-action, and customer engagement optimization
• Establish prompt engineering, AI usage training, and AI governance best practices
• Ensure compliance with privacy, security, transparency, promotional, and healthcare requirements with legal and IT

Requirements

• 10+ years of direct experience in commercial data strategy, data management, systems (Data Warehousing, CRM, MDM, BI, Omnichannel, AI), data governance, sales operations in the biopharmaceutical industry
• Prior launch experience at an emerging biotech required
• Active member of commercial launch team with understanding of cross-functional dependencies and processes
• Extensive experience designing and implementing commercial data warehouse and governance frameworks, MDM solutions, enterprise data ecosystems integrating CRM and omnichannel data, and BI system design and reporting platforms
• Deep understanding of data architecture, schema design, and data lifecycle management
• Strong experience in data governance, data quality, and data stewardship processes
• Experience enabling analytics through well-structured, governed data and emerging AI capabilities
• Robust knowledge of third-party commercial data sources
• Proven leadership capabilities, including influencing cross-functional partners
• Strong presentation skills and ability to communicate complex concepts
• Concise and impactful written and verbal communication skills
• Ability to independently solve difficult problems through rigorous application of logic
• Ability to find creative solutions where needed
• Ability to deliver value-added results meeting high quality requirements within tight deadlines
• Ability to manage third-party vendors effectively on time and within budget
• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Data Science, Statistics, Business Administration or Life Sciences or equivalent experience; graduate degree a plus

Core Competencies

Demonstrates expertise in commercial data strategy, data management, and governance within the biopharmaceutical industry, with a strong focus on integrating AI capabilities and ensuring data quality. Proven ability to lead cross-functional teams and manage complex data ecosystems to deliver actionable insights and support business objectives.

Highest-signal resume keywords

• Commercial Data Strategy
• Data Governance
• Data Management
• AI Capabilities
• Data Quality

ATS Optimization Keywords

Hard Skills

• Data Warehousing
• Master Data Management (MDM)
• Business Intelligence (BI)
• Data Architecture
• Data Lifecycle Management
• Data Integration
• Predictive Analytics
• Machine Learning
• Data Stewardship
• Data Quality Standards

Soft Skills

• Leadership
• Presentation Skills
• Problem Solving
• Creative Solutions
• Communication Skills

Industry Keywords

• Biopharmaceutical Industry
• Commercial Launch
• Cross-Functional Dependencies
• Third-Party Data Sources
• Healthcare Compliance

Tools & Technologies

• CRM Systems
• Omnichannel Platforms
• Cloud-Based Data Management
• Analytics Platforms
• Data Governance Frameworks