- Own enrollment performance and admissions outcomes across all campuses
- Maintain visibility into lead flow, conversion rates, funnel health, capacity, and enrollment forecasts
- Identify bottlenecks, risks, and opportunities
- Build and execute plans to support 2x enrollment growth while maintaining a high-quality family experience
- Monitor and report on admissions metrics, performance trends, and forecasting accuracy
- Develop process improvements to increase conversion, efficiency, and scalability
- Partner with Growth, Academics, Product, and Campus Leadership to improve enrollment outcomes
- Use data to prioritize initiatives, allocate resources, and drive business decisions
- Establish operational rigor and accountability across admissions
- Lead, coach, and develop Admissions Representatives and future admissions leaders
- Establish performance expectations, activity standards, and conversion goals
- Conduct coaching sessions, pipeline reviews, call reviews, and performance management
- Train team members on admissions processes, systems, messaging, and best practices
- Work alongside Admissions Representatives to improve execution, remove obstacles, and develop skills
- Support enrollment goals through a player-coach approach
- Create development plans to improve individual performance and prepare future leaders
Requirements
- 5+ years of experience leading admissions, enrollment, sales, customer success, or customer acquisition teams
- Proven track record of building and managing high-performing teams in a growth-oriented environment
- Experience scaling processes and teams through periods of rapid growth
- Strong analytical skills with experience managing funnels, pipelines, and conversion metrics
- Hands-on leadership style with a willingness to coach, execute, and solve problems directly
- Excellent communication and cross-functional leadership skills
Core Competencies
Demonstrates expertise in enrollment management, team leadership, and process optimization to drive admissions performance and achieve growth targets. Utilizes strong analytical skills to monitor metrics and improve conversion rates while fostering a high-quality experience for families.
Highest-signal resume keywords
- Enrollment Management
- Team Leadership
- Process Optimization
- Analytical Skills
- Coaching and Development
Hard Skills
- Admissions Metrics
- Funnel Management
- Conversion Rate Analysis
- Performance Reporting
- Process Improvement
Soft Skills
- Excellent Communication
- Cross-Functional Leadership
- Problem Solving
Industry Keywords
- Enrollment Growth
- Customer Acquisition
- High-Performing Teams
- Growth-Oriented Environment
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Director of Admissions Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
