Director of Commercial

• Drive commercial sales and revenue generation nationally
• Drive national account sales through signed Master Services Agreements for assigned segments and/or territories
• Build and secure new commercial accounts, referrals, and relationships with key decision makers through leads, cold calling, and sales presentations
• Develop business relationships and commercial opportunities across multi-unit housing, healthcare, senior living, hospitality, retail, commercial brokers/carriers, and government
• Attend conferences and events representing Paul Davis Restoration
• Negotiate and complete RFIs, RFPs, sourcing events, and Master Services Agreements
• Develop and deliver professional sales proposals and presentations
• Make regular sales calls, develop relationships, follow up on leads, close opportunities, and finalize agreements
• Meet established sales quotas, revenue, and growth goals
• Manage accounts, including dispute resolution, problem avoidance, and service-level agreement compliance
• Serve as key point of contact and account-management support for assigned accounts
• Work with the Commercial Operations Development team to facilitate service opportunities
• Assist with marketing initiatives and communicate regularly with the VP/EVP of Business Development
• Manage complex contract negotiations and work with legal counsel as required
• Work remotely using email, video conferencing, and telephone with minimal supervision
• Travel to vendor sites, business visits, trade shows, team meetings, and training as required

Requirements

• College degree or equivalent industry experience
• Industry experience in supplying to or working with multi-family, property management, commercial real estate, hospitality, senior living, healthcare, and/or government
• Three-plus years of experience at a senior level
• Experience in the insurance, property management, and/or restoration fields
• Existing contacts within one or more core target areas
• Specialized knowledge or certifications within the property and casualty industry and/or mitigation, restoration, or construction
• Knowledge of Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, MS Teams, and Adobe
• Knowledge of cost analysis techniques
• Customer service and presentation skills; comfortable presenting live to all audiences
• Excellent oral, verbal, and written sales and communication skills
• Priority management and high organizational skills
• Ability to operate CRM, ADP, SharePoint, and OneDrive
• Ability to create, write, proofread, and review documents
• Ability to communicate with customers, staff, and executives by phone, in person, and in writing
• Ability to work independently and maintain confidentiality
• Ability to plan and coordinate meetings
• Ability to follow Paul Davis Values, Vision, Mission, and 10 Serving Basics
• Ability to stay stationary up to 100% of the time and occasionally lift up to 10 lbs
• Ability to safely operate a passenger vehicle
• Access to a stable internet connection and use of provided VPN technology
• Willingness and ability to travel up to 50%
• Preferred: restoration and/or insurance carrier/industry experience
• Preferred: MBA or sales training

Core Competencies

Demonstrates expertise in commercial sales and account management, with a strong focus on building relationships and negotiating contracts. Proficient in delivering sales presentations and proposals while meeting revenue and growth goals across various industries.

Highest-signal resume keywords

• Commercial Sales Experience
• Account Management
• Contract Negotiation
• Presentation Skills
• Industry Experience in Property Management

Hard Skills

• Sales Quota Achievement
• Cost Analysis Techniques
• Master Services Agreements
• RFI/RFP Management
• CRM Software Proficiency
• Microsoft Office Suite
• Document Creation and Review
• Problem Resolution
• Lead Generation
• Relationship Building

Soft Skills

• Excellent Communication Skills
• Organizational Skills
• Customer Service Orientation
• Independent Work Capability
• Priority Management

Certifications & Qualifications

• Specialized Knowledge in Property and Casualty Industry
• Restoration Certifications

Industry Keywords

• Multi-Family Housing
• Healthcare
• Senior Living
• Hospitality
• Commercial Real Estate
• Government
• Insurance Industry
• Restoration Field
• Property Management
• Construction

Tools & Technologies

• ADP
• SharePoint
• OneDrive
• MS Teams
• Video Conferencing Tools