Director of Engineering – Integration Platform

• Lead the engineering organization responsible for Unite Integrations Builder and the Integration Platform
• Establish technical direction, execution priorities, and engineering standards
• Own the engineering strategy and technical roadmap for a scalable integration platform
• Drive architecture and evolution of APIs, connectors, webhooks, event-driven integrations, workflow automation, authentication/authorization, data mapping, and reusable integration services
• Partner with Product Management to define platform capabilities, evaluate technical approaches, provide delivery estimates, and translate product strategy into executable engineering plans
• Build platform capabilities for creating, configuring, testing, deploying, monitoring, and managing integrations through Unite Integrations Builder
• Establish API-first and platform engineering standards promoting extensibility, reuse, security, backward compatibility, reliability, and developer experience
• Ensure enterprise-grade availability, performance, observability, governance, and security across the Integration Platform
• Collaborate with product engineering, architecture, QA, SRE/DevOps, security, support, sales engineering, and partner teams
• Define engineering metrics and operating mechanisms for delivery predictability, platform adoption, quality, reliability, performance, technical debt, and developer productivity
• Develop engineering managers and senior technical leaders while fostering accountability, technical excellence, innovation, and continuous improvement
• Guide technical reviews and architectural decisions for complex integration and platform initiatives
• Identify opportunities to apply AI to integration development, configuration, mapping, troubleshooting, documentation, and workflow creation

Requirements

• 10+ years of software engineering experience, including significant engineering leadership experience managing managers and/or multiple software development teams
• Proven ability to define and execute technical roadmaps for scalable, highly available cloud software products and platforms
• Strong understanding of software architecture, APIs, distributed systems, cloud-native development, security, observability, and modern software development life cycle practices
• Demonstrated experience partnering with Product Management to translate business strategy and product roadmaps into executable engineering plans, estimates, milestones, and technical investments
• Experience building high-performing engineering organizations through hiring, coaching, performance management, succession planning, and development of engineering leaders and senior technical talent
• Strong knowledge of Agile development, CI/CD, automated testing, code quality, release management, and DevOps/SRE practices
• Strong problem-solving and analytical skills with the ability to make sound technical and organizational decisions in a fast-paced environment
• Excellent communication and leadership skills, including the ability to influence executives, product leaders, architects, engineers, and cross-functional stakeholders
• Experience with enterprise integration platforms, iPaaS concepts, integration builders, workflow/orchestration engines, or developer platforms
• Experience with REST APIs, webhooks, event-driven architecture, messaging, queues, and asynchronous processing
• Experience with OAuth 2.0/OIDC, API authentication and authorization, secrets management, and secure third-party connectivity
• Experience with cloud platforms such as Microsoft Azure and/or AWS; containers and cloud-native services are strongly preferred
• Experience with API lifecycle management, versioning, developer portals/SDKs, observability, rate limiting, and platform governance
• Experience integrating SaaS/enterprise applications such as CRM, productivity, communications, contact center, or collaboration platforms is highly desirable
• Experience using AI/LLMs to improve developer tooling, integration creation, workflow automation, or platform experiences is a plus

Core Competencies

Demonstrates extensive experience in leading engineering organizations, defining technical roadmaps, and driving the architecture of scalable integration platforms. Proficient in API management, cloud-native development, and fostering high-performing teams through effective leadership and collaboration.

Highest-signal resume keywords

• Engineering Leadership
• API Management
• Cloud-Native Development
• Agile Development
• Integration Platforms

ATS Optimization Keywords

Hard Skills

• Software Engineering
• Software Architecture
• APIs
• Event-Driven Architecture
• OAuth 2.0/OIDC
• CI/CD
• Automated Testing
• DevOps/SRE Practices
• Integration Development
• AI/LLMs

Soft Skills

• Excellent Communication
• Problem-Solving
• Analytical Skills
• Influencing Skills
• Leadership Skills

Industry Keywords

• IPaaS
• Enterprise Integration
• Cloud Software Products
• Observability
• Platform Governance

Tools & Technologies

• Microsoft Azure
• AWS
• Integration Builders
• Workflow Engines
• Developer Portals