- Own the performance of Zipdev's recruiting and sourcing organization
- Manage recruiting performance metrics including time to first qualified candidate, time to fill, starts and placements, recruiter and sourcer productivity, interview-to-hire ratios, submission quality, aging requisitions, candidate pipeline health, quality of hire, recruiting capacity, and forecasting
- Diagnose difficult searches and coach the team on sourcing strategy, candidate assessment, interviewing, client calibration, candidate presentation, offer negotiation and closing, market intelligence, and recruiter training and development
- Own the performance and development of the Talent Success function
- Ensure Zipdev talent remains successful after placement through retention, engagement, risk identification, performance escalations, and monitoring retention trends
- Serve as the senior escalation point for difficult searches, market conditions, compensation, candidate availability, search strategy, performance concerns, and talent retention
- Evaluate and improve ATS optimization, AI recruiting tools, sourcing technology, assessments, automation, dashboards, reporting, recruiting analytics, AI agents, workflows, and processes
- Build a high-performance, high-accountability culture across Recruiting, Sourcing, and Talent Success
- Coach and develop recruiters and sourcers, identify skill gaps, create training, establish performance expectations, develop future leaders, run 1:1s and team meetings, address underperformance, recognize high performers, create clarity, and make decisions
Requirements
- 7+ years of recruiting or staffing experience
- Personally demonstrated success as a recruiter
- 3+ years managing recruiters, sourcers, or recruiting teams
- Staffing agency experience
- Experience managing a practice, branch, market, or recruiting function
- Strong understanding of recruiting funnels and KPIs
- Experience working directly with clients and hiring managers
- Experience training and developing recruiters
- Understanding of staffing economics and commercial decision-making
- Experience implementing recruiting technology or process improvements
- Experience using AI and automation within recruiting
- Experience managing remote or distributed teams
- Spanish fluency is a strong plus but not required
Core Competencies
Demonstrates expertise in recruiting performance management, including metrics analysis, team coaching, and talent retention strategies. Proficient in implementing recruiting technology and optimizing processes to enhance efficiency and effectiveness in talent acquisition.
Highest-signal resume keywords
- Recruiting Performance Management
- Team Coaching and Development
- Recruiting Technology Implementation
- KPI Analysis and Optimization
- Client and Hiring Manager Collaboration
Hard Skills
- Recruiting Metrics Management
- Candidate Assessment
- Interviewing Techniques
- Offer Negotiation
- Sourcing Strategy
- Recruiting Funnel Understanding
- Staffing Economics
- Process Improvement
- AI and Automation in Recruiting
- Remote Team Management
Soft Skills
- Leadership
- Coaching
- Decision-Making
- Communication
- Problem-Solving
Industry Keywords
- Staffing Agency Experience
- Talent Success
- Recruiting Capacity
- Candidate Pipeline Health
- Retention Trends
Tools & Technologies
- ATS Optimization
- AI Recruiting Tools
- Recruiting Analytics
- Automation Tools
- Dashboards
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Director of Talent Operations Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
