Director, Workplace Experience

• Lead, coach, and grow a multi-site Workplace Experience team
• Own the regional employee experience strategy and translate it into standards, service levels, and programs across offices
• Design and oversee onsite events, hospitality, food, and community programming
• Partner with HR, IT, Security, Finance, Real Estate, and Communications
• Manage regional budgets and vendor relationships
• Define Workplace metrics and improve programs using employee feedback and usage data
• Own the global Site Leader Program, including governance, recognition and compensation model, cohort development, and coordination
• Partner with People Analytics on workplace and office-use research, location deep dives, global summaries, and hybrid work recommendations
• Steward the global Employee Resource Group program, including governance, budget, leader development and recruitment, and new-hire onboarding integration
• Lead belonging and manager-enablement workstreams with Learning and Talent Programs
• Serve as senior Workplace partner to site leadership and represent employee needs in space and site decisions

Requirements

• Proven track record leading Workplace, Employee Experience, or Facilities functions across multiple sites or regions
• Experience building and managing a distributed team, including hiring, coaching, and performance development
• Experience leading distributed cohorts, councils, or committees through influence rather than direct reporting lines
• Fluency with workforce and engagement data, and ability to turn analysis into actionable narratives for leaders
• Demonstrated ownership of multi-site operating budgets and vendor contracts
• Experience designing and running employee events and onsite programs at scale
• Effective written and verbal communication with senior audiences
• Critical thinking paired with strong operational follow-through in a fast-changing environment
• Ability to work effectively in cross functional teams across time zones
• Experience supporting creative, gaming, or technology workforces
• Familiarity with workplace technology, space planning tools, or occupancy analytics
• Experience leading Workplace programs through growth, relocation, or office openings
• Sufficient knowledge of English for professional verbal and written exchanges
• Work visa/immigration sponsorship is not available for this position
• Relocation support is not available for this position

Core Competencies

Demonstrates expertise in leading Workplace Experience initiatives, managing multi-site employee experience strategies, and utilizing workforce data to enhance operational effectiveness. Proven ability to design and execute large-scale employee events while fostering cross-functional collaboration and team development.

Highest-signal resume keywords

• Workplace Experience Leadership
• Employee Experience Strategy
• Budget Management
• Event Design and Execution
• Cross-Functional Collaboration

Hard Skills

• Workplace Experience
• Employee Experience
• Budget Management
• Data Analysis
• Event Planning
• Vendor Management
• Performance Development
• Occupancy Analytics
• Space Planning
• Workplace Technology

Soft Skills

• Effective Communication
• Critical Thinking
• Coaching
• Influence
• Operational Follow-Through

Industry Keywords

• Employee Resource Group
• Multi-Site Operations
• Hybrid Work
• Creative Workforce
• Gaming Workforce
• Technology Workforce

Tools & Technologies

• Workplace Technology
• Space Planning Tools
• Occupancy Analytics