- Manage the entire order process, from quote preparation through successful completion and order tracking
- Actively support and advise partners, with a focus on service quality and revenue growth
- Ensure an outstanding customer experience by understanding customer needs and proactively developing solutions
- Work closely with internal and external stakeholders to secure deadlines and successfully implement customer requirements
- Identify and implement process improvements to increase efficiency and support sustainable business growth
Requirements
- Broad commercial training or an equivalent background
- Experience in distribution is a distinct advantage
- Effective communication by phone, email, and in person
- Understanding of systems, software, and processes
- Interest in process improvement
- German language skills at C1 level
- English language skills at B2 level
- Willingness to travel occasionally to manufacturers or partners
- Regular presence in the office
- The role can be based in Dornach near Munich or Straubing
Core Competencies
Demonstrates strong order management capabilities, focusing on customer experience and process improvement. Proficient in effective communication and collaboration with stakeholders to drive service quality and revenue growth.
Highest-signal resume keywords
- Order Management
- Process Improvement
- Effective Communication
- German Language Skills (C1)
- English Language Skills (B2)
ATS Optimization Keywords
Hard Skills
- Order Tracking
- Quote Preparation
- Customer Requirements Implementation
- Distribution Experience
- Systems Understanding
Soft Skills
- Customer Service Orientation
- Proactive Problem Solving
- Collaboration
Industry Keywords
- Commercial Training
- Service Quality
- Revenue Growth
- Stakeholder Engagement
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Partner Experience Manager in Dornach Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
