Responsibilities
Ensure the supervision and coordination of daily operations to deliver safety, compliance, service quality, and operational performance.
Lead and support operational teams by ensuring adherence to Swissport procedures, airline requirements, and airport authority regulations, while optimizing the use of available resources.
Drive operational quality, support employee development, and implement actions that promote continuous improvement, ensuring Swissport's commitments to customers and business partners are consistently achieved.
Lead and coordinate daily air cargo operations, ensuring safe, efficient and on-time cargo handling.
Supervise, coach and support operational cargo teams, allocating resources in line with operational priorities.
Ensure compliance with Swissport procedures, customer requirements and aviation security regulations whilst maintaining high operational standards.
Act as the main operational contact for customers and internal stakeholders, resolving issues and ensuring effective communication.
Drive operational performance through quality monitoring, continuous improvement and the development of team members.
Requirements
Previous experience in a supervisory, team leader, or operational management role within the air cargo industry, with excellent knowledge of warehouse operations and cargo handling processes.
Strong analytical, problem‑solving, and decision‑making skills, with the ability to anticipate operational needs, manage priorities, and make sound decisions in a fast‑paced environment.
Proficient in Microsoft Office and operational IT systems, with the ability to provide first‑level technical support and prepare clear, accurate operational reports in both French and English (minimum B2 level).
Demonstrates a high level of professionalism, accountability, initiative, and customer service orientation, with a strong commitment to safety, compliance, service excellence, and continuous improvement.
Valid Category B driving license required; valid forklift operator certification is considered a strong asset.
#J-18808-Ljbffr
Ensure the supervision and coordination of daily operations to deliver safety, compliance, service quality, and operational performance.
Lead and support operational teams by ensuring adherence to Swissport procedures, airline requirements, and airport authority regulations, while optimizing the use of available resources.
Drive operational quality, support employee development, and implement actions that promote continuous improvement, ensuring Swissport's commitments to customers and business partners are consistently achieved.
Lead and coordinate daily air cargo operations, ensuring safe, efficient and on-time cargo handling.
Supervise, coach and support operational cargo teams, allocating resources in line with operational priorities.
Ensure compliance with Swissport procedures, customer requirements and aviation security regulations whilst maintaining high operational standards.
Act as the main operational contact for customers and internal stakeholders, resolving issues and ensuring effective communication.
Drive operational performance through quality monitoring, continuous improvement and the development of team members.
Requirements
Previous experience in a supervisory, team leader, or operational management role within the air cargo industry, with excellent knowledge of warehouse operations and cargo handling processes.
Strong analytical, problem‑solving, and decision‑making skills, with the ability to anticipate operational needs, manage priorities, and make sound decisions in a fast‑paced environment.
Proficient in Microsoft Office and operational IT systems, with the ability to provide first‑level technical support and prepare clear, accurate operational reports in both French and English (minimum B2 level).
Demonstrates a high level of professionalism, accountability, initiative, and customer service orientation, with a strong commitment to safety, compliance, service excellence, and continuous improvement.
Valid Category B driving license required; valid forklift operator certification is considered a strong asset.
#J-18808-Ljbffr
Duty Manager, Cargo Arbeitgeber: Jobtailor
Als Global Director B2B – Business Development bei uns profitieren Sie von einer dynamischen und innovativen Arbeitsumgebung, die auf Zusammenarbeit und Kreativität setzt. Wir bieten Ihnen nicht nur attraktive Vergütungsmodelle und umfassende Weiterbildungsmöglichkeiten, sondern auch die Chance, in einem internationalen Team zu arbeiten, das Vielfalt und persönliche Entwicklung fördert. Unsere Unternehmenskultur legt großen Wert auf Flexibilität und Work-Life-Balance, sodass Sie Ihre Karriereziele in einem unterstützenden Umfeld erreichen können.
