• Analyze learning needs with the Education & Enablement Manager and subject matter experts
• Design and develop self-paced e-learning courseware, video tutorials, interactive modules, microlearning, guided walkthroughs, and job aids
• Build scenario-based content around customer personas and fictional firm environments
• Create time-of-need performance support and go-to-market education
• Develop assessments and knowledge checks
• Apply adult learning principles, the learning objective matrix, Karbon design map, brand guidelines, and accessibility considerations
• Own quality review and take content from first draft to review-ready
• Use AI tools for storyboarding, scripting, research, and asset creation; review outputs for accuracy and instructional soundness
• Test AI tools and document effective approaches
• Build and maintain Karbon product and industry knowledge
• Partner with Customer Success, Support, Product, Marketing, and subject matter experts
• Analyze learner data, customer feedback, and product usage to recommend improvements
• Report on content performance and Karbon Academy impact
• Support learner and customer education inquiries, LMS administration, consumption reporting, and certification badging
• In the first 90 days, complete Karbon Academy, publish a course module, run a course through the AI-assisted workflow, and present performance data with recommendations
Requirements
- 2+ years of experience in instructional design, learning experience design, or educational content development
- Portfolio available for review
- Experience using AI as part of a real production workflow
- Exceptional written English
- Ability to turn complex technical subject matter into clear, practical content
- Ability to become fluent in accounting, bookkeeping, and tax workflows
- Confident asynchronous communication across time zones
- Strong visual design skills
- Comfort working with completion rates, feedback scores, and usage metrics
- Proficiency in e-learning authoring tools such as Articulate Storyline 360, Rise, Adobe Captivate, or similar is a bonus
- Video production/editing, motion graphics, or voiceover skills are a bonus
- Familiarity with WCAG 2.1 / Section 508 is a bonus
- Light HTML and CSS is a bonus
- Accounting, bookkeeping, tax, or financial-services experience is a bonus
- Hands-on Karbon experience is a bonus
- Experience designing for global audiences and multiple regulatory contexts is a bonus
Core Competencies
Demonstrates expertise in instructional design and e-learning development, utilizing AI tools for content creation and analysis. Proficient in applying adult learning principles and creating engaging educational materials tailored for diverse audiences.
Highest-signal resume keywords
- Instructional Design
- E-Learning Development
- AI Tool Utilization
- Visual Design Skills
- Content Performance Analysis
Hard Skills
- Instructional Design
- Learning Experience Design
- E-Learning Authoring Tools
- Content Development
- Assessment Development
- Adult Learning Principles
- HTML
- CSS
- Video Production
- Motion Graphics
Soft Skills
- Exceptional Written English
- Asynchronous Communication
- Analytical Skills
Industry Keywords
- Accounting
- Bookkeeping
- Tax Workflows
- Financial Services
- WCAG 2.1
- Section 508
Tools & Technologies
- Articulate Storyline 360
- Rise
- Adobe Captivate
- AI Tools
- Learning Management System (LMS)
#J-18808-Ljbffr
Educational Content Developer Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
