Employee Onboarding Specialist

• Provide personalized support to new hires and clients throughout onboarding
• Configure, modify, and optimize onboarding workflows in Process Street and other relevant tools
• Ensure compliance with federal, state, and local requirements
• Create employee communications related to onboarding and orientation
• Enter and maintain employee data across HRIS, ATS, payroll, and benefits platforms
• Coordinate onboarding across HR, Payroll Engineers, and Benefits Specialists
• Liaise with vendors and clients during onboarding setup and implementation
• Distribute onboarding materials, credentials, and policy documentation
• Respond to or elevate new-hire inquiries about payroll, benefits, and onboarding logistics
• Develop and maintain SOPs and process documentation
• Audit and update client-specific onboarding documentation
• Troubleshoot system-related onboarding issues
• Identify process gaps and recommend improvements
• Track onboarding progress and completion
• Maintain organized records aligned with compliance and client standards
• Perform other related duties supporting client satisfaction and team goals

Requirements

• Strong understanding of U.S. HR compliance and labor regulations related to onboarding, including I-9, E-Verify, and W-4
• Proficiency with payroll systems, benefits portals, applicant tracking systems (ATS), and HRIS
• Working knowledge of labor legislation and employee benefits, including interpreting carrier summaries
• Ability to deliver clear, professional presentations and onboarding sessions
• Strong written and verbal communication skills
• Exceptional attention to detail, time management, and organizational skills
• Ability to handle sensitive and confidential information with discretion
• Strong critical thinking and problem-solving abilities
• Experience creating, reviewing, and maintaining SOPs, workflow documentation, or process maps
• Experience in HR onboarding, HR operations, or shared service roles supporting U.S.-based employees preferred, with 3+ years specified
• Experience onboarding remote or multi-state teams
• Background in HR consulting, outsourcing, PEO, or working with U.S. clients in a global support role
• Bachelor's degree in Human Resources, Psychology, Business, or related field preferred but not required
• Prolonged periods of sitting at a desk and working on a computer
• Ability to move up to 15 pounds
• Ability to participate in video conferences/meetings

Core Competencies

Demonstrates expertise in U.S. HR compliance and onboarding processes, with a strong focus on payroll systems, HRIS, and effective communication. Proven ability to manage onboarding workflows, maintain documentation, and ensure compliance with labor regulations.

Highest-signal resume keywords

• U.S. HR Compliance
• Payroll Systems Proficiency
• Onboarding Workflow Management
• SOP Development
• Communication Skills

ATS Optimization Keywords

Hard Skills

• HRIS
• ATS
• Payroll Systems
• Benefits Portals
• SOP Creation
• Process Documentation
• Labor Legislation Knowledge
• Onboarding Processes
• Data Entry
• Compliance Auditing

Soft Skills

• Attention to Detail
• Time Management
• Organizational Skills
• Critical Thinking
• Problem-Solving

Industry Keywords

• I-9
• E-Verify
• W-4
• Employee Benefits
• HR Operations
• Shared Services
• HR Consulting
• PEO
• U.S. Clients
• Remote Onboarding

Tools & Technologies

• Process Street
• HRIS Platforms
• Payroll Software
• Benefits Management Tools
• Video Conferencing Tools