Enterprise Project Manager

• Lead complex customer-facing diagnostic implementation projects across large healthcare systems
• Serve as the primary project leader from pre-sales planning through go-live, hypercare, and project closure
• Lead projects spanning multiple facilities, regions, or health systems
• Develop and execute implementation plans, project schedules, resource strategies, and risk mitigation activities
• Support pre-sales planning with implementation expertise, operational guidance, and timeline development
• Serve as the primary point of contact for customer leadership teams
• Facilitate executive reviews, governance meetings, project status updates, and escalation management
• Translate customer requirements into implementation plans integrating hardware, software, automation, informatics, and workflow solutions
• Coordinate activities across Sales, Informatics, Automation, Clinical Applications, Service Engineering, Operations, and customer teams
• Lead cross-functional teams, drive accountability, and resolve implementation issues
• Manage stakeholder alignment as priorities, resources, or requirements evolve
• Oversee customer readiness, validation, and go-live preparation
• Coordinate issue resolution during implementation, testing, validation, and post-go-live support
• Guide projects through stabilization and hypercare until successful closure

Requirements

• Bachelor's degree required
• 5+ years of experience leading customer-facing project implementations in healthcare, healthcare IT, medical devices, diagnostics, enterprise technology, or a related technical environment
• Experience managing business-to-bus̀iness implementations involving multiple stakeholders and cross‑functional teams
• Experience leading projects involving software, hardware, workflow transformation, systems integration, or operational improvement initiatives
• Demonstrated ability to influence and lead teams without direct reporting authority
• Ability to travel extensively throughout the Central United States
• PMP certification preferred
• Experience supporting laboratory diagnostics, healthcare informatics, automation, middleware, healthcare technology, or enterprise software solutions preferred
• Experience managing both technical and operational project implementations preferred
• Experience leading complex, multimillion‑dollar implementation projects preferred
• Experience supporting customer solution planning and pre‑sales implementation activities preferred
• Experience supporting large health systems, enterprise healthcare customers, or highly regulated environments preferred

Core Competencies

Demonstrates expertise in leading complex customer‑facing diagnostic implementation projects within large healthcare systems, focusing on project management, stakeholder alignment, and operational improvement. Proficient in translating customer requirements into actionable implementation plans that integrate hardware, software, and workflow solutions.

Highest‑signal resume keywords

• Project Management
• Healthcare IT Implementation
• Stakeholder Management
• Cross‑Functional Team Leadership
• PMP Certification

Hard Skills

• Project Implementation
• Systems Integration
• Operational Improvement
• Workflow Transformation
• Risk Mitigation
• Resource Strategy Development
• Customer Solution Planning
• Diagnostics Support
• Software Solutions
• Hardware Integration

Soft Skills

• Influencing Without Authority
• Accountability
• Problem Solving
• Communication
• Collaboration

Certifications & Qualifications

• PMP Certification

Industry Keywords

• Healthcare Systems
• Customer‑Facing Projects
• Large Health Systems
• Enterprise Technology
• Regulated Environments

Tools & Technologies

• Healthcare Informatics
• Automation
• Middleware
• Enterprise Software Solutions