- Lead the resident recruitment process by establishing and cultivating relationships with prospects and their families
- Identify individual candidates' needs
- Develop and maintain internal and external marketing strategies
- Build referral sources and community relationships
- Maintain occupancy levels
- Track and trend resident movements
- Serve as the central point of contact for prospective residents
- Manage the admission/assessment process in collaboration with the community management team
Requirements
- Superior communication skills with the ability to communicate in English, both orally and in writing
- Ability to communicate a clear vision of the community and its services
- Dependable and punctual with a professional, competent demeanor
- Knowledge of the physiology and psychology of the older person
- Recognition of common signs/symptoms of dementia
- Strong customer service skills and telephone marketing skills
- Adaptability, flexibility and focus on meeting the needs of prospective residents and their families
- Team and business partner skills
- Degree in marketing or human services field preferred
- Prior experience in marketing to seniors, sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred
- Proven track record of marketing/sales results
- Outgoing personality, superior communication skills and strong customer service orientation required
- Neat, clean appearance and positive, cheerful attitude
- Clean driving record and valid state-issued driver's license
- Local travel required
Core Competencies
Demonstrates expertise in resident recruitment and marketing strategies, with a strong focus on building relationships with prospects and their families. Possesses knowledge of senior care needs and effective communication skills to convey community services.
Highest-signal resume keywords
- Resident Recruitment
- Marketing Strategies
- Customer Service Skills
- Communication Skills
- Knowledge of Dementia
Hard Skills
- Marketing
- Sales
- Assessment Process Management
- Occupancy Level Maintenance
- Tracking Resident Movements
Soft Skills
- Dependability
- Adaptability
- Team Collaboration
- Outgoing Personality
- Professional Demeanor
Certifications & Qualifications
- Valid State-Issued Driver's License
Industry Keywords
- Senior Housing
- Long-Term Care Insurance
- Healthcare
- Personal Care
- Dementia Recognition
#J-18808-Ljbffr
Family Advisor – In Training Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
