Responsibilities
- Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
- Partner with HCP offices on benefits verification, payer documentation requirements, and patient support resources
- Analyze HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliant process improvements
- Provide approved access education to internal stakeholders without sharing patient‑specific or account‑specific case information with Sales
- Collaborate with Market Access, Patient Services, and HUB vendors to improve pull‑through efficiency and resolve recurring access friction points
- Support launch readiness and lifecycle management by identifying access barriers and executing field‑based mitigation strategies
- Monitor access performance metrics and translate insights into action plans
- Manage high‑priority reimbursement and payer case escalations
- Conduct regional payer landscape monitoring
- Deliver structured field insights to inform access strategy, HUB optimization, and patient support enhancements
- Maintain compliant documentation of case activity, interventions, and outcomes in CRM systems
- Bridge access strategy and field execution
Requirements
- Bachelor degree in business, life sciences, healthcare administration, or related field (advanced degree preferred but not required)
- 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
- Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
- Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
- Demonstrated ability to resolve complex access and reimbursement cases in a field‑based or customer‑facing role
- Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking
- Proficiency with CRM systems and Microsoft Office Suite
- Ability to operate in a fast‑paced launch or high‑growth commercial environment with multiple priorities
Core Competencies
Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong ability to analyze data and implement process improvements. Proficient in managing complex reimbursement cases and collaborating with healthcare providers to enhance patient support.
Highest‑signal resume keywords
- Patient Access Services
- Reimbursement Pathways
- HUB Systems
- CRM Systems
- Payer Dynamics
Hard Skills
- Payer Documentation Requirements
- Prior Authorization Workflows
- Benefit Verification
- Claims Processing
- Specialty Pharmacy Distribution Models
- Access Performance Metrics
- Data Analysis
- Process Improvement
- Case Management
- Patient Support Resources
Soft Skills
- Collaboration
- Problem Solving
- Communication
- Adaptability
- Stakeholder Engagement
Industry Keywords
- Pharmaceutical Reimbursement
- Market Access
- Patient Access Barriers
- Healthcare Administration
- Life Sciences
Tools & Technologies
- Microsoft Office Suite
- CRM Systems
- HUB Data
- Specialty Pharmacy Data Feeds
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Field Access Manager – New York City Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
