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- Lead World Courier's Regional Account Management (RAM) function
- Optimize the client experience for North America's largest and emerging strategic/key customers
- Drive regional revenue contribution and growth, profitability, and complete service satisfaction
- Select RAM account candidates and manage the account selection, onboarding, and offboarding process
- Develop and directly manage a high-performing global RAM account management team
- Oversee business development to meet clients' unmet needs, expand service utilization, launch new services, and innovate tailored offerings
- Oversee account planning and approve strategic account plans
- Establish and manage account-plan review cycles
- Partner with Global Sales Management to implement business plans
- Identify and implement a very large customer value proposition in North America
- Analyze customer, market, competitor, and growth dynamics and develop strategies
- Monitor sales reports and data, measure profitable growth, and remove barriers to success
- Ensure RAM input to annual revenue projections
- Partner with Marketing on strategic plans and customized account growth programs
- Partner with Sales Operations on RFP, RFQ, and RFI responses and proposal development
- Engage in MSA and related contract negotiations
- Participate in client meetings
- Communicate program updates and direction monthly to Senior Management through MBR reports
- Coordinate with affiliated companies on shared-account plans and activities
- Travel and work outside standard business hours as needed for customer meetings, conferences, and international meetings
- Perform other duties as assigned
Requirements
- Four-year bachelor's degree in business administration, accountancy, sales, marketing, computer sciences, or similar vocation, or equivalent combination of experience and education
- More than five (5) years of directly related and progressively responsible experience
- Exemplary consultative selling skills
- Ability to develop and manage a team of sales professionals, including coaching, training, guiding, and developing
- Ability to forecast and set business and professional goals
- Thorough knowledge of pharmaceutical distribution with emphasis in specific segment sales
- Ability to build a consultative sales team focused on business partnerships
- Understanding of value and profit
- Project and budget expertise
- Up-to-date knowledge of presentation software and equipment, including Microstrategy, ABC portal, ePresentation, and eBrochures
- Working knowledge of computers and company systems and programs
- Ability to interpret industry trends and competitive information and develop responsive strategies and tactics
- Strong leadership skills
- Effective oral and written communication skills
- Interpersonal skills to develop and maintain cooperative working and business relationships
Core Competencies
Demonstrates strong leadership and consultative selling skills while managing a high-performing account management team. xayajpt Possesses thorough knowledge of pharmaceutical distribution and the ability to develop strategies that drive revenue growth and client satisfaction.
Highest-signal resume keywords
- Consultative Selling Skills
- Team Development and Management
- Pharmaceutical Distribution Knowledge
- Project and Budget Expertise
- Strategic Account Planning
Hard Skills
- Sales Forecasting
- Business Goal Setting
- Account Selection and Onboarding
- Market Analysis
- Sales Reporting
- Contract Negotiation
- Customer Value Proposition Development
- Service Utilization Expansion
- Tailored Offerings Innovation
- Account Plan Review
Soft Skills
- Leadership Skills
- Effective Communication Skills
- Interpersonal Skills
Industry Keywords
- Account Management
- Business Development
- Client Experience Optimization
- Sales Operations
- RFP
- RFQ
- RFI
Tools & Technologies
- Microstrategy
- ABC Portal
- EPresentation
- EBrochures
Field Sales Director Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
