Field Service Engineer – Breda/Eindhoven Region

• Install, configure, maintain, validate, and commission Automatic Packaging Solutions Systems onsite at customer facilities
• Execute defined service and installation calls for assigned customers
• Support customer installation project management
• Perform hands‑on troubleshooting, service, repairs, upgrades, and modifications
• Provide customer training on product capabilities, features, and general maintenance
• Schedule tasks at customer job sites
• Troubleshoot issues using technical drawings and documentation
• Perform routine maintenance and emergency services
• Support requests and issue management
• Manage spares for end customers
• Stay current with industry and market trends
• Complete documentation, reporting, administrative work, emails, expense reports, travel arrangements, and technical reports
• Communicate responsively with company and customer personnel
• Adhere to company and local customer safety requirements and protocols
• Work against set performance KPIs

Requirements

• Bachelor degree/technical education OR minimum 3 years experience in troubleshooting electrical/mechanical equipment
• Strong diagnostic and problem-solving skills with a customer-first mindset
• Skilled in use of mechanical and electrical hand tools; able to read technical schematics and wiring diagrams
• Detail oriented and stress resistant
• Strong communication and collaboration skills
• Flexible and adaptable to changes
• Comfortable working independently, managing your own time with minimal supervision
• Customer service oriented with ability to balance multiple tasks and priorities
• Innovative and self‑assured with decision making ability and hands‑on mentality
• Positive attitude and ability to learn quickly in a hyper-growth environment
• Familiar with Microsoft Office; experience with reporting tools or service software is a bonus
• Fluent in English and local language (spoken and written)
• Must be able to lift 50lbs
• Will be required to stand, walk, kneel, and bend for several hours constantly
• Travel often required internationally
• Approximate overnight travel: 50-70%
• Willingness to travel and work consignment shifts, including weekends
• Previous experience as a Resident Engineer or customer-facing field service role
• Ability to speak Dutch (spoken and written)
• Familiarity with automated packaging systems or industrial automation equipment
• Basic knowledge of PLC systems and industrial sensors
• Experience with technical documentation, reporting, or digital service tools
• Valid driver's license
• 5+ years hands‑on experience in electro‑mechanical systems (preferred)

Core Competencies

Demonstrates expertise in troubleshooting and maintaining Automatic Packaging Solutions Systems, with strong diagnostic skills and a customer‑first approach. Proficient in technical documentation and reporting, with the ability to manage multiple tasks and travel frequently for customer support.

Highest-signal resume keywords

• Troubleshooting Electrical/Mechanical Equipment
• Customer Service Orientation
• Experience with Automated Packaging Systems
• Strong Diagnostic and Problem-Solving Skills
• Fluent in English and Local Language

Hard Skills

• Troubleshooting
• Technical Documentation
• Reading Technical Schematics
• Use of Mechanical and Electrical Hand Tools
• Basic Knowledge of PLC Systems
• Experience with Industrial Sensors
• Hands‑On Experience in Electro‑Mechanical Systems
• Customer Installation Project Management
• Performing Routine Maintenance
• Executing Service and Installation Calls

Soft Skills

• Strong Communication Skills
• Detail Oriented
• Stress Resistant
• Flexible and Adaptable
• Innovative Decision Making

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Automatic Packaging Solutions
• Industrial Automation Equipment
• Customer-Facing Field Service Role
• Performance KPIs
• Safety Requirements and Protocols

Tools & Technologies

• Microsoft Office
• Reporting Tools
• Service Software
• Technical Drawings
• Wiring Diagrams