Field Technician C

• Provide technical support for FAA programs and systems including FTI, MS, ADS-B, DCNS, WMSS, and other Field Services programs
• Install, repair, configure, test, and perform preventive maintenance on equipment at customers’ remote locations
• Provide scheduled and on-call field support at customer locations within the assigned area
• Travel to remote sites outside the assigned area when needed to support FAA customer needs
• Read, understand, and follow equipment drawings and task orders
• Document work performed and events at customer locations
• Work with the NOCC, SAC, and Helpdesk by phone to resolve field issues
• Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicle
• Prepare for assigned tasks before dispatch
• Follow L3Harris and program-specific policies and procedures with the supervisor/ASL

Requirements

• High School Diploma/equivalent and a minimum of 6 years of prior relevant experience; OR 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior relevant experience
• Possess and maintain a valid Driver’s License and a satisfactory driving record
• Ability to obtain and maintain a FAA Public Trust Clearance
• Ability to obtain and maintain active FAA Security Clearance
• Willingness to travel up to 100% of the time to remote sites within a 3-hour drive circle of base location; may travel outside assigned region
• Ability to work from home in an on-call status
• Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
• Ability to lift items up to 32 lbs. and use ladders and step stools to reach approximately 10 feet
• Ability to read, understand, and follow equipment drawings and task orders
• Good administrative skills, including note-taking and documentation
• Excellent customer service skills
• Ability to work in a high-stress and high-visibility environment
• Good working knowledge of cable connectors including RJ-11, RJ-45, DB-25, V.35, and RS-449
• Excellent working knowledge of fiber; working knowledge of multiplexes, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, and voice/data applications
• Good working knowledge of AC/DC power testing, including 3-phase AC, and 24VDC/48VDC power supplies
• Experience with network and circuit testing using T1, DS3, BERT, and analog VG testing within Bellcore standards
• Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, and Para-scope or equivalent T1/DS3 test sets
• IP-based knowledge and experience configuring routers and switches
• Experience installing equipment racks
• Preferred: Network+, CCNA, CCNP, CCNA Wireless, A+

Core Competencies

Demonstrates expertise in providing technical support for FAA programs and systems, including installation, repair, and maintenance of equipment. Proficient in network testing, documentation, and customer service in high-stress environments.

Highest-signal resume keywords

• FAA Programs Support
• Network Testing Experience
• Technical Documentation Skills
• Customer Service Excellence
• Valid Driver's License

Hard Skills

• Cable Connector Knowledge
• Fiber Optics Proficiency
• AC/DC Power Testing
• Network Configuration
• Equipment Installation
• Preventive Maintenance
• Field Support
• Technical Support
• Troubleshooting Skills
• Equipment Drawings Interpretation

Soft Skills

• Good Administrative Skills
• Ability to Work Under Pressure
• Excellent Communication Skills

Certifications & Qualifications

• Network+
• CCNA
• CCNP
• CCNA Wireless
• A+

Industry Keywords

• FAA Public Trust Clearance
• FAA Security Clearance
• Field Services Programs
• Remote Support
• High-Visibility Environment

Tools & Technologies

• Network Test Equipment
• JDSU HST
• Digital Oscilloscope
• Halcyon 704A
• T1/DS3 Test Sets

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