- Cover the France operations scope during the Director of Operations' temporary leave
- Steer and facilitate the France Operations team rather than build systems from scratch
- Run the existing bi-weekly sprint cadence, including planning and mid-sprint checks
- Deliver a Sales / CS performance business debrief at each sprint
- Arbitrate and prioritize the Operations project portfolio against company objectives
- Review and challenge project proposals before roadmap entry
- Unblock day-to-day execution and serve as the escalation point for operational trade-offs
- Flag decisions outside the mission mandate to the Country Manager
- Facilitate the France workstream of the HubSpot unification project, including workshops with the external agency
- Act as the France counterpart in alignment with the UK team
- Document project decisions and maintain timeline visibility for French leadership
- Govern CRM data structure and definitions, including account ownership, segmentation, routing logic, and field definitions
- Ensure consistent application of lead and pipeline management models aligned with the UK model
- Steer the 2027 growth roadmap and arbitrate what gets built and when
- Maintain sufficient hands-on command of HubSpot, n8n, Edges, Similarweb, and adjacent tools to keep campaigns running
- Identify improvements to the growth stack and operational flows for 2027
- Ensure team cadence and priorities continue without leadership intervention
- Keep the CRM unification project on schedule with documented decisions and visible risks
- Ensure no critical work is silently dropped during the leave coverage
Requirements
- 6+ years in Revenue Operations, Business Operations, or a comparable GTM operations role, ideally in B2B SaaS
- Hands-on CRM expertise including data models, pipelines, workflows, and reporting
- Experience with automation and enrichment tooling such as n8n, Edges, Similarweb, or similar
- Fluent English
- Professional French required for the France scope
- Experience managing complex and strategic projects involving different stakeholders and teams
- Right to work in France
- Must be available for a part-time, 3-days-per-week, 4-month freelance mission
- Nice to have: experience running outbound or acquisition campaigns end to end
- Nice to have: experience in a multi-market or post-merger environment
Core Competencies
Demonstrates expertise in Revenue Operations and Business Operations with a strong focus on CRM management, project governance, and team facilitation. Proficient in managing complex projects and ensuring alignment with strategic objectives while maintaining operational efficiency.
Highest-signal resume keywords
- Revenue Operations Management
- CRM Expertise
- Project Governance
- Fluent English
- Professional French
Hard Skills
- Revenue Operations
- Business Operations
- Project Management
- Data Models
- Pipelines
- Workflows
- Reporting
- Automation
- Enrichment Tooling
- Campaign Management
Soft Skills
- Team Facilitation
- Stakeholder Management
- Decision Making
- Communication
Industry Keywords
- B2B SaaS
- GTM Operations
- Multi-Market Environment
- Post-Merger Environment
Tools & Technologies
- HubSpot
- N8n
- Edges
- Similarweb
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Freelance Operations Lead Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
