French-Speaking Sales Advisor

• Handle inbound and outbound calls with French-speaking customers
• Retain customers considering cancelling or changing their services
• Identify customer needs and recommend suitable products, upgrades, and promotions
• Promote additional services and cross-selling opportunities
• Negotiate tailored solutions to maximize customer satisfaction and loyalty
• Build strong customer relationships through a consultative sales approach
• Meet and exceed retention, sales, and quality targets
• Ensure an excellent customer experience during every interaction

Requirements

• Fluent French and English (C1/C2 level)
• Previous experience in sales, retention, customer service, telesales, or contact centres is highly valued
• Strong communication, negotiation, and persuasion skills
• Target-driven and results-oriented mindset
• Ability to work in a fast-paced environment
• Customer-focused attitude with strong problem-solving skills
• Comfortable working with KPIs and performance objectives
• Availability to work rotating shifts between 07:00 and 18:00 Monday to Friday

Core Competencies

Demonstrates fluency in French and English, with a strong focus on customer retention and satisfaction through effective communication and negotiation. Proven ability to meet sales targets and work in a fast-paced environment while maintaining a customer-centric approach.

Highest-signal resume keywords

• Fluent French and English (C1/C2 Level)
• Customer Retention Experience
• Strong Communication Skills
• Negotiation and Persuasion Skills
• Target-Driven Mindset

Hard Skills

• Sales Experience
• Customer Service Experience
• Telesales Experience
• Contact Centre Experience
• KPI Management

Soft Skills

• Problem-Solving Skills
• Customer-Focused Attitude
• Results-Oriented Mindset

Industry Keywords

• Consultative Sales Approach
• Cross-Selling Opportunities
• Customer Relationships
• Performance Objectives
• Rotating Shifts