pul liDefine and implement the Direct-to-Consumer strategy for PAMP.com and its phased roll-out roadmap /li liDevelop the phased market-entry plan, beginning with UAE/GCC, followed by European delivery in 2027, North America, wider Middle East and Asia /li liOwn the end-to-end digital consumer experience across the PAMP.com website and app /li liSet brand standards and provide final go-live sign-off /li liIntegrate Veriscan into the customer journey /li liDefine the digital marketing, SEO and content structure and philosophy /li liDefine and oversee the paid, earned and owned media model /li liEstablish a Centre of Excellence to support regional roll-outs /li liOwn commercial performance and KPIs, including ROAS, CAC, LTV, AOV, share of wallet, conversion, repeat purchase and margin /li liIntroduce monthly PAMP.com performance reporting and KPI frameworks /li liOversee platform and app development delivered by Bullion International Group /li liOversee pricing, payments, fulfilment, fraud prevention and payment risk for high-value online transactions /li liCoordinate delivery across Bullion International Group, Marketing, regional teams and Group functions /li liDefine KYC/Compliance standards and governance models, including data protection and consumer protection /li liOwn the PAMP.com PL, success criteria and financial model for the eCommerce roll-out /li liCollaborate with marketing, compliance, legal, finance, technology, operations and regional teams /li /ul h3Requirements /h3 ul liMaster’s degree in Marketing, e-commerce, or a similar field /li li15+ years in senior ecommerce / DTC leadership in more than one market /li liOwnership of core commercial KPIs, including conversion, CAC, AOV, LTV, ROAS, repeat purchase and margin /li liProven delivery of brand-first transactional capabilities across website and app, working through technical teams /li liExperience in a high-value, trust-sensitive category such as bullion, luxury, jewellery, watches or similar /li liExperience with secure fulfilment, provenance, client experience and brand-aligned support /li liStrong digital-marketing and SEO track record /li liCommercial literacy to set success criteria and inter-entity financial models /li liExperience coordinating Group entities, third-party providers, regional teams and Group functions /li liAI-forward, with demonstrable experience leveraging AI-led tools and methodologies across commerce, marketing and customer experience /li liPrecious-metals, vaulting or investment-product experience highly desirable /li liLoyalty / CRM depth an asset /li liGCC, Asia or multi-market launch experience a plus /li liFamiliarity with KYC/AML, data-privacy requirements such as GDPR or Swiss nFADP, and consumer-protection regimes in regulated cross-border online sales /li liEntrepreneurial and hands-on; comfortable building in a scale-up environment within an established Group /li liStrong stakeholder management with ExCo, Board, regional leadership and external partners /li liCollaborative matrix leadership and ability to influence without direct reports /li liCommercial rigor, strong data literacy and a test-and-learn mindset /li liDemonstrated continuous improvement and innovative thinking /li liExcellent AI literacy and confidence applying emerging AI tools /li liFull professional proficiency in spoken and written English and French /li liSwiss national, EU national, or holder of a valid Swiss work permit /li /ul h3Core Competencies /h3 pDemonstrates expertise in defining and implementing Direct-to-Consumer strategies, overseeing digital marketing, SEO, and eCommerce performance metrics. Proven ability to manage cross-functional teams and ensure compliance with KYC/AML and data privacy regulations. /p h3Highest-signal resume keywords /h3 ul liEcommerce Strategy Development /li liDigital Marketing and SEO Expertise /li liKPI Management and Commercial Performance /li liCross-Functional Team Coordination /li liAI Tools and Methodologies Application /li /ul h3ATS Optimization Keywords /h3 h3Hard Skills /h3 ul liEcommerce Leadership /li liDigital Marketing /li liSEO /li liKPI Management /li liData Literacy /li liCommercial Literacy /li liBrand-First Transactional Capabilities /li liFulfilment and Payment Risk Management /li liKYC/AML Compliance /li liAI Literacy /li /ul h3Soft Skills /h3 ul liStakeholder Management /li liCollaborative Leadership /li liInnovative Thinking /li liContinuous Improvement Mindset /li liEntrepreneurial Spirit /li /ul h3Certifications Qualifications /h3 ul liMaster’s Degree in Marketing or E-commerce /li liValid Swiss Work Permit /li /ul h3Industry Keywords /h3 ul liDirect-to-Consumer /li liLuxury Goods /li liHigh-Value Transactions /li liPrecious Metals /li liConsumer Protection /li liData Privacy Regulations /li liGCC Market Experience /li liMulti-Market Launch Experience /li liTrust-Sensitive Categories /li liClient Experience /li /ul h3Tools Technologies /h3 ul liPAMP.com Website and App /li liVeriscan Integration /li liBullion International Group Platforms /li liCRM Systems /li liData Protection Tools /li /ul /p #J-18808-Ljbffr
Director in Genève Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
