- Provide comprehensive, independent support and advice to clients, primarily property management companies
- Act as the liaison between clients and insurance companies
- Manage day-to-day operations, from processing applications through to handling claims
- Prepare quotations and cover notes independently
- Review claims notifications and forward them to insurance companies
- Work with insurers to find optimal solutions and support clients with their requests
- Work closely with the field sales team, back office, and management
Requirements
- Completed training as an insurance and finance clerk or comparable/higher qualification
- Practical experience in composite insurance business (property, liability, accident, and motor insurance), ideally in the property management sector
- Relevant knowledge of insurance contract administration and claims handling
- Confident and professional manner
- Strong customer-service orientation and commitment to performance
- Strong communicator and team player
- Proficient in MS Word
Core Competencies
Demonstrates expertise in insurance contract administration and claims handling, with a strong focus on customer service and effective communication. Proven ability to manage operations and liaise between clients and insurance companies in the property management sector.
Highest-signal resume keywords
- Insurance Contract Administration
- Claims Handling
- Composite Insurance Experience
- Customer Service Orientation
- Proficient in MS Word
ATS Optimization Keywords
Hard Skills
- Claims Processing
- Quotation Preparation
- Application Management
- Insurance Knowledge
- Property Management Insurance
Soft Skills
- Strong Communication
- Team Player
- Professional Manner
- Customer Service Skills
Certifications & Qualifications
- Insurance and Finance Clerk Qualification
Industry Keywords
- Composite Insurance
- Property Insurance
- Liability Insurance
- Accident Insurance
- Motor Insurance
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Customer Service Representative – Property Management Clients, Property Insurance, Internal Sales in Hamburg Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
