Healthcare Foodservice Strategic Account Manager

• Orchestrate US Foods’ integrated delivery network management program
• Aggregate purchase volume, improve incentives, maximize contracts, and strengthen relationships with integrated delivery networks
• Serve as the key contact between IDN C-Suite teams, GPO, and US Foods National Sales leadership
• Create strategic plans for assigned IDNs to support business retention and growth
• Build relationships with IDN C-Suite, GPO executives, regional leadership, health systems, and account executives
• Understand customer expectations and manage them through strategic action plans
• Implement plans and timelines to deliver results
• Collaborate with Distribution Centers, Business Solutions, and Menu Solutions teams
• Analyze and communicate system results to IDN and US Foods executive leadership
• Implement US Foods Business and Menu Solutions tools and processes
• Identify, develop, and launch innovative solutions for IDN operations
• Conduct monthly calls and quarterly and annual business reviews
• Execute the strategic IDN Playbook, including process guides, scorecards, proformas, Trendview analysis, and risk assessments
• Coordinate initiatives and business solution implementations with assigned IDNs
• Manage correspondence, meeting minutes, and follow-up activities
• Perform risk assessments and implement SOS Plans as needed
• Identify, participate in, and execute prospective IDN opportunities
• Achieve targeted sales plans supporting US Foods’ annual operating plan and healthcare-segment growth
• Coordinate team resources and support for IDN strategy results
• Collaborate with internal stakeholders, customer executives, vendors, suppliers, and third-party consultants

Requirements

• Minimum of 8 years’ work experience in the foodservice healthcare industry required
• Prior sales experience preferred
• Minimum of 2 years’ prior experience as a Business Solutions Specialist preferred
• Strategy development and analytical skills
• Executive-level presentation skills
• Ability to build relationships at multiple organizational levels
• Ability to communicate and collaborate effectively
• Ability to lead a team and build consensus
• Proficiency in Microsoft Suite (PowerPoint, Excel, Outlook, and Word)
• Proficiency in USF Data Warehouse Applications
• Limited experience with Access required
• Ability to travel 50%-75% of the time overnight; overnight travel required
• Adaptable and flexible in a fast-paced environment
• Comfort with ambiguity
• Bachelor’s degree in Business Administration, Healthcare Food Service Management, Dietetics, or another relevant field required

Core Competencies

Demonstrates expertise in orchestrating integrated delivery network management, strategic planning, and relationship building within the foodservice healthcare industry. Proficient in executing business solutions and achieving targeted sales plans while effectively communicating with executive leadership.

Highest-signal resume keywords

• Integrated Delivery Network Management
• Strategic Planning
• Executive-Level Presentation Skills
• Microsoft Suite Proficiency
• Business Solutions Specialist Experience

ATS Optimization Keywords

Hard Skills

• Strategy Development
• Analytical Skills
• Sales Experience
• Risk Assessment
• Innovative Solution Development

Soft Skills

• Relationship Building
• Effective Communication
• Team Leadership
• Adaptability
• Collaboration

Industry Keywords

• Foodservice Healthcare Industry
• Integrated Delivery Networks
• GPO
• Health Systems
• Business Retention

Tools & Technologies

• USF Data Warehouse Applications
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word