Human Resource Service Partner

• Support execution of human resources plans and practices with the HR Partner Team
• Interact directly with clients regarding employee relations, compensation administration, benefits, talent acquisition, and organizational talent development
• Support preparation of employee policies and procedures
• Participate in developing department goals, objectives, processes, and systems
• Identify opportunities for continuous improvement of HR services and processes
• Assist with projects in the annual HR operational plan and functional or cross-functional initiatives
• Maintain knowledge of legal requirements and state and federal regulations and ensure compliance
• Partner with stakeholders on HR-related processes and provide updates and reports
• Provide guidance on employee relations issues, leave of absence support, employee separations, and risk consulting
• Conduct employee investigations, including interviews, data gathering, and delivery of results
• Provide ad hoc training to client management teams on compliance, engagement, development, and leadership
• Create HR metrics reports and analyze human capital data to identify trends
• Guide benefit plan design and employee enrichment programs
• Participate in department staff meetings and other meetings and seminars
• Ensure employee matters are handled consistently, fairly, and without discrimination
• Work with sales to onboard new clients and build and maintain client relationships
• Contribute to transformational HR strategy and solutions for supported clients

Requirements

• Bachelor's degree in a related field preferred, with at least five (5) years of human resources experience; or a minimum of seven (7) years of human resources experience
• PHR or SHRM-CP Certification preferred
• Knowledge of human resources administration, compensation, classification, employee development, and broad HR functions
• Knowledge of legal requirements and federal and state employment regulations
• Knowledge of facilitation, presentation, interviewing, candidate evaluation, statistical, and HR analytics methods
• Ability to interpret and apply state and federal statutes and regulations to moderately complex HR issues
• Ability to recommend resolutions for employment and employee relations issues
• Ability to organize and manage multiple tasks with changing priorities and deadlines
• Effective oral and written communication skills
• Ability to work independently and collaboratively
• Proficiency in client relationship management tools, virtual meeting software, and Microsoft Office Suite
• Ability to use video conferencing tools daily
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to move up to 15 pounds at times
• Must be able to participate in video conferences and meetings

Core Competencies

Demonstrates expertise in human resources administration, employee relations, and compliance with federal and state regulations. Proficient in HR metrics analysis, talent acquisition, and client relationship management.

Highest-signal resume keywords

• Human Resources Experience
• PHR or SHRM-CP Certification
• Employee Relations
• HR Analytics Methods
• Client Relationship Management

Hard Skills

• Human Resources Administration
• Compensation Administration
• Employee Development
• Statistical Methods
• HR Analytics
• Interviewing
• Candidate Evaluation
• Policy Preparation
• Compliance Knowledge
• Continuous Improvement

Soft Skills

• Effective Communication
• Organizational Skills
• Collaboration
• Problem-Solving
• Training Delivery

Certifications & Qualifications

• PHR Certification
• SHRM-CP Certification

Industry Keywords

• Employee Relations Issues
• Legal Requirements
• State and Federal Regulations
• Talent Acquisition
• HR Metrics Reports

Tools & Technologies

• Client Relationship Management Tools
• Virtual Meeting Software
• Microsoft Office Suite
• Video Conferencing Tools