- Provide technical and functional support and enhancements for Oracle Cloud HCM applications
- Maintain Redwood functionality across HCM modules
- Oversee configuration workbooks and document system configurations and process workflows
- Help implement artificial intelligence capabilities within HR systems
- Execute eligibility batch processes and manage eligibility criteria and document reassignments
- Diagnose and resolve complex HRIS technical issues and improve HCM processes
- Test and validate HCM processes in test environments before production deployment
- Partner with HR professionals and stakeholders to advance HCM functionality
- Provide customer service, diagnosis, replication, and resolution for complex Oracle product service requests
- Support HCM modules including Core HR, Talent Management, Recruiting, Benefits, and Workforce Compensation
- Read log and trace files and determine problem resolutions
- Support external data integrations into Oracle Fusion Applications
Requirements
- Level 3: Bachelor's degree in a related field and 5 years of relevant experience or Master's degree and 2 years of relevant experience
- Level 4: Bachelor's degree in a related field and 9 years of relevant experience or Master's degree and 6 years of relevant experience
- Relevant experience with Oracle Human Capital Management Fusion modules including Recruiting, Workforce Compensation, Talent Management, and Benefits
- Experience working with Redwood UI
- Experience providing support to Cloud and On-Premises customers
- Experience with security setup and knowledge of localizations
- Experience with SQL, OTBI/BIP/FRS reports, FBDI, ADFDI, BPM workflows, and Fast Formulas
- Ability to read and decipher software Log and Trace files
- Knowledge of external data integration services for loading data into Oracle Fusion Applications
- Experience with Federal Clients is helpful
- Must satisfy Selective Service registration requirements where applicable
- H1-B visa sponsorship obtained outside the United States is not provided
Core Competencies
Demonstrates expertise in Oracle Cloud HCM applications, including configuration, troubleshooting, and enhancements. Proficient in managing integrations and providing technical support while collaborating with HR professionals to optimize HCM functionality.
Highest-signal resume keywords
- Oracle Human Capital Management Fusion
- Redwood UI
- SQL
- OTBI/BIP/FRS Reports
- External Data Integration Services
Hard Skills
- HCM Process Validation
- Eligibility Batch Processes
- Configuration Workbooks
- Log and Trace File Analysis
- Artificial Intelligence Implementation
- BPM Workflows
- Fast Formulas
- FBDI
- Customer Service for Oracle Products
- Complex HRIS Issue Resolution
Soft Skills
- Collaboration with HR Professionals
- Customer Service
Industry Keywords
- Federal Clients
- Selective Service Registration
Tools & Technologies
- Oracle Fusion Applications
- Cloud and On-Premises Support
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Human Resources Computer Systems Analyst Arbeitgeber: Jobtailor
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