Inside Sales and Customer Support Specialist – Automotive in Ibbenbüren

• Coordinate and manage the deal pipeline in HubSpot
• Assist with scheduling, preparing, and coordinating online and telephone customer meetings
• Prepare sales materials and presentations
• Ensure smooth back-office operations, including CRM maintenance and quote preparation
• Provide organizational support to existing customers
• Assist with customer onboarding and inquiries
• Work closely with management, Support, and the Product team

Requirements

• Initial experience in inside sales, customer service, or a commercial/administrative role
• Confident using digital tools (e.g., email and Excel; ideally a CRM such as HubSpot)
• Friendly, organized, and reliable working style
• Strong verbal and written communication skills
• No technical expertise required—we will provide thorough training
• Optional: Experience in the automotive or software industry

Core Competencies

Demonstrates strong organizational and communication skills while effectively managing customer interactions and supporting sales operations. Proficient in utilizing CRM tools like HubSpot to streamline processes and enhance customer experience.

Highest-signal resume keywords

• Inside Sales Experience
• Customer Service Experience
• CRM Proficiency
• Verbal Communication Skills
• Organizational Skills

Hard Skills

• CRM Maintenance
• Quote Preparation
• Sales Material Preparation
• Presentation Preparation
• Customer Onboarding

Soft Skills

• Friendly Working Style
• Reliable Working Style
• Organized Working Style

Industry Keywords

• Automotive Industry
• Software Industry

Tools & Technologies

• HubSpot
• Email
• Excel