Inside Sales Agent – Inside Sales

• Active telephone acquisition of new and existing customers
• Expansion and maintenance of our customer base to support our growth strategy
• Analysis of customer needs and development of appropriate solution approaches
• Proactive customer win-back and generation of follow-up orders
• Identification of relevant contacts and decision-makers at target customers
• Qualification of larger target accounts and handover to field sales
• Recognize and successfully exploit cross-selling and upselling potential
• Close collaboration with field sales and other departments

Requirements

• High self-motivation and a pronounced goal- and results-orientation
• Experience in sales, ideally in telephone sales or inside sales
• Proven strength in cross-selling and upselling
• Enthusiasm for direct sales and active customer contact
• Strong communication skills, persistence, and a closing mindset
• Confident user of MS Office applications
• Structured and independent working style
• Excellent written and spoken German

Core Competencies

Demonstrates expertise in telephone sales and customer acquisition, with a strong focus on cross-selling and upselling strategies. Proficient in analyzing customer needs and collaborating effectively with field sales to drive growth.

Highest-signal resume keywords

• Telephone Sales Experience
• Cross-Selling Expertise
• Upselling Skills
• Strong Communication Skills
• Fluent in German

ATS Optimization Keywords

Hard Skills

• Sales Experience
• Customer Acquisition
• Customer Needs Analysis
• Follow-Up Order Generation
• Target Account Qualification

Soft Skills

• Self-Motivation
• Goal Orientation
• Persistence
• Structured Working Style

Industry Keywords

• Direct Sales
• Customer Base Expansion
• Collaboration with Field Sales
• Customer Win-Back

Tools & Technologies

• MS Office Applications