- Conduct outbound calls using a provided lead list to engage current customers
- Identify coverage gaps and present additional products through cross-selling and upselling strategies
- Clearly communicate product details, including terms and conditions
- Execute call strategies with active listening and customer-centric selling
- Maximize conversion opportunities by aligning solutions with customer needs
- Maintain professionalism through strong communication and clear enunciation
- Embrace coaching and feedback to continuously improve performance
- Meet and exceed program KPIs and performance expectations
- Demonstrate reliability through strong attendance and accountability
- Support additional tasks and initiatives as needed
Requirements
- Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans)
- Results-driven mindset with motivation to achieve and exceed goals
- Strong communication and active listening skills
- Positive attitude with a team-oriented approach
- Coachable and open to continuous feedback and development
- Resilient and able to navigate rejection with professionalism
- Comfortable multitasking across multiple systems
- Ability to adapt in a fast-paced, high-energy environment
- Passion for delivering exceptional customer experiences
- High School Diploma or equivalent preferred
- Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans
- Technical assessment is required
- Microsoft Windows 10 or higher; no Macbooks or Chromebooks
- 1 additional monitor
- 8GB+ of RAM
- 65GB+ of available storage space
- 1 wired USB headset
- 100MBPS/25MBPS internet speed
- Ethernet cable
- Ability to remain seated and work at a computer for extended periods
- Occasionally lift up to 10 pounds, if needed
Core Competencies
Demonstrates strong communication and active listening skills while effectively engaging customers through outbound calls. Proven ability to meet and exceed sales goals in a fast-paced call center environment, utilizing cross-selling and upselling strategies.
Highest-signal resume keywords
- Sales Experience
- Active Listening Skills
- Customer-Centric Selling
- Results-Driven Mindset
- Microsoft Windows 10
Hard Skills
- Sales Experience
- Cross-Selling
- Upselling
- Customer Engagement
- Technical Assessment
Soft Skills
- Strong Communication
- Coachable
- Positive Attitude
- Resilience
- Team-Oriented Approach
Industry Keywords
- Call Center
- Telecommunications
- Wireless
- Internet
- Service Plans
Tools & Technologies
- Microsoft Windows 10
- Wired USB Headset
- Ethernet Cable
- 1 Additional Monitor
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Inside Sales Representative – Existing Customer Accounts Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
