- Coordinate with vendors to procure IT hardware, software, licenses, and renewals
- Track purchase orders, lead times, shipments, and delivery logistics
- Validate technical specifications against SPA’s IT and cybersecurity standards
- Maintain ordering, fulfillment, receiving, and IT intake documentation
- Receive, validate, and process invoices for IT equipment, software, subscriptions, and services
- Match invoices against purchase orders, contracts, receipts, and delivery confirmations
- Resolve invoice discrepancies with Finance and Procurement and ensure timely payments
- Maintain records supporting audits and procurement reconciliation
- Manage hardware asset lifecycle activities, including inventory, assignment, refresh, and retirement
- Reconcile discovery data with asset records and resolve discrepancies
- Manage software license entitlements, installations, compliance, and reconciliation
- Analyze consumption versus entitlements to optimize utilization and reduce costs
- Maintain lifecycle documentation and audit-ready controls
- Synchronize asset records with CMDB/CSDM structures
- Support CMDB relationship mapping, asset classification, discovery coverage, and data quality
- Support ITAM readiness and platform enablement activities
- Link procurement activity with downstream ITAM asset and entitlement records
- Validate asset creation, purchase-order matching, and record accuracy
- Ensure lifecycle integrity from acquisition through retirement
- Produce reporting and KPIs supporting IT governance and audit needs
Requirements
- U.S. Citizenship
- Experience in IT procurement operations, hardware ordering, vendor coordination, and invoice reconciliation
- Understanding of procure-to-pay processes and vendor lifecycle management
- 1–4+ years in IT Asset Management, HAM, SAM, or related functions
- Experience with ServiceNow ITAM modules (HAM/SAM) or similar platforms
- Strong analytical skills and attention to details and data quality
- Familiarity with SOC 2, SOX 404, NIST 800-171, DFARS, and FedRAMP compliance frameworks
- Entry-level analysts with 0–6 months of experience in ServiceNow ITAM/HAM/SAM may also be considered
- Preferred: Experience with ServiceNow CMDB, CSDM, and Discovery
- Preferred: ServiceNow HAM/SAM certifications
- Preferred: Strong communication and vendor management skills
Core Competencies
Demonstrates expertise in IT Procurement Operations, including vendor coordination, invoice reconciliation, and asset management. Proficient in compliance frameworks such as SOC 2 and FedRAMP, with strong analytical skills to optimize IT asset utilization.
Highest-signal resume keywords
- IT Procurement Operations
- IT Asset Management (HAM/SAM)
- ServiceNow ITAM Modules
- Vendor Coordination
- Invoice Reconciliation
Hard Skills
- Procure-To-Pay Processes
- Asset Lifecycle Management
- Data Quality Analysis
- Compliance Frameworks
- Invoice Processing
- Purchase Order Matching
- Asset Discovery
- KPI Reporting
- Technical Specification Validation
- Cost Optimization
Soft Skills
- Strong Communication
- Attention to Detail
- Vendor Management
Certifications & Qualifications
- ServiceNow HAM Certification
- ServiceNow SAM Certification
Industry Keywords
- SOC 2
- SOX 404
- NIST 800-171
- DFARS
- FedRAMP
Tools & Technologies
- ServiceNow
- CMDB
- CSDM
- ITAM Platforms
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IT Asset Management, IT Procurement Operations Specialist Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
