First point of contact for internal colleagues on IT and infrastructure matters Support and installation of customer applications Analysis of technical issues Setup and maintenance of monitoring systems Loading and checking databases Coordination with the data center provider Responsibility for onboarding and offboarding new employees Provision and management of required hardware Handling administrative and commercial matters Management of all licenses Procurement of IT infrastructure hardware Participation in IT projects Maintaining and developing security standards in the Windows Server environment Requirements
Completed IT education (technical college / university of applied sciences / university) or extensive experience as an IT generalist in a Windows environment Solid experience with Windows Server, Active Directory, and Microsoft 365 Good understanding of IT security standards and best practices in a Windows environment Experience providing IT support to internal users and serving as the first point of contact for IT issues Fluent German Very good written and spoken English Enjoyment of independently managing infrastructure projects Basic knowledge of database systems (SQL Server/Oracle) — nice to have Knowledge of cloud services (Microsoft Azure, O365) and Linux — nice to have Initial experience managing projects — nice to have Experience with ticketing systems (e.g., Zendesk, Jira) — nice to have Experience with endpoint management / device management — nice to have Knowledge of SSO (OpenID, SAML), 2FA, firewalls (IDS), antispam, SPF, DKIM, and VLANs — it would be great if you have already heard of these terms Core Competencies
Demonstrates expertise in IT support and infrastructure management, with a strong focus on Windows Server, Active Directory, and Microsoft 365. Proficient in maintaining security standards and managing hardware procurement while ensuring effective communication in both German and English. Highest-signal resume keywords
Windows Server Management Active Directory Administration Microsoft 365 Support IT Security Standards Fluent German ATS Optimization Keywords
Hard Skills
IT Support Infrastructure Management Database Systems Project Management Monitoring Systems Setup Soft Skills
Communication Problem-Solving Independently Managing Projects Industry Keywords
IT Generalist Onboarding Offboarding Endpoint Management Security Standards Tools & Technologies
Microsoft Azure O365 SQL Server Oracle Ticketing Systems
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IT Systems & Cloud Operations Specialist Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
