Junior Payroll Assistant

• Process accurate, timely, and compliant payroll for multiple UK clients
• Manage payroll data and validate completeness and accuracy before submission
• Process payroll transactions within agreed timelines
• Support workplace pension auto-enrolment and submissions
• Complete HMRC submissions including RTI, FPS, and EPS
• Support year-end reporting requirements including P60s and P11Ds
• Ensure compliance with payroll, statutory, pension, HMRC, and tax deadlines
• Identify discrepancies and resolve payroll issues proactively
• Respond promptly and professionally to client payroll queries
• Maintain client satisfaction at a CSAT target of at least 97% month-on-month
• Respond to client queries and emails within agreed communication SLAs
• Build trusted client relationships and follow up on outstanding information
• Collaborate with the UK Payroll team and other internal departments
• Improve workflows using AI, automation, payroll technology, and process improvements
• Participate in interviews and practical assessments as part of the hiring process

Requirements

• Minimum 1–2 years of hands-on UK payroll processing experience
• Experience in a bureau, outsourced payroll environment, or shared services centre preferred
• Experience managing multiple client payroll accounts is an advantage
• Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes
• Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage
• Strong attention to detail
• Experience handling sensitive and confidential financial information
• Ability to manage multiple priorities and meet strict deadlines
• Strong written and verbal English communication skills
• Comfort working with data and payroll-related reporting and metrics
• Practical experience or strong interest in AI tools, automation, and IT applications
• Ownership and accountability
• Humility and willingness to learn
• Structured thinking and prioritization
• Data-driven approach and attention to detail
• Ability to handle difficult conversations positively
• AI and technology savvy
• Successful completion of applicable background screening
• Consent to education, criminal history, political exposure, and bankruptcy or adverse credit checks
• One professional reference check with a recent direct manager or supervisor

Core Competencies

Demonstrates expertise in UK payroll processing, ensuring compliance with HMRC requirements and tax regulations while maintaining high client satisfaction. Proficient in managing multiple payroll accounts and utilizing payroll software to enhance efficiency and accuracy.

Highest-signal resume keywords

• UK Payroll Processing Experience
• HMRC Compliance Knowledge
• Payroll Software Proficiency
• Client Relationship Management
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Payroll Processing
• HMRC Submissions
• Pension Auto-Enrolment
• Data Management
• Payroll Reporting
• Tax Regulations Knowledge
• Payroll Transaction Processing
• Year-End Reporting
• Discrepancy Resolution
• Client Query Response

Soft Skills

• Strong Communication Skills
• Attention to Detail
• Ownership and Accountability
• Structured Thinking
• Ability to Handle Difficult Conversations

Industry Keywords

• UK Payroll
• Statutory Compliance
• P60s
• P11Ds
• CSAT Target
• Bureau Payroll Environment
• Shared Services Centre
• Confidential Financial Information
• Data-Driven Approach
• Client Satisfaction

Tools & Technologies

• BrightPay
• Xero Payroll
• Payroll Technology
• AI Tools
• Automation Applications