Key Account Manager, Hospitals – Anti-infectives

Responsibilities

• Establish clinical understanding and demand within ID physician, pharmacist and microbiology community for target accounts.
• Promote product in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of products.
• Understand and leverage the access landscape to establish/expand institutional product access through effective engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers.
• Effectively and consistently call on and educate physicians and other stakeholders within targeted institutions on the use of Shionogi’s anti‑infective product(s) through one‑on‑one meetings and presentations, professional education programs and other appropriate means.
• Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including ID opinion leaders, key hospital medical staff, pharmacies and more.
• Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies.
• Responsible for ensuring high‑level call and field productivity; expected to meet and exceed expectations for call plans, with five full‑time days in the field each week.
• Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on all needs and opportunities, KOL touch points, and formulary changes.
• Analyze territory information and insights to develop and execute effective account plans, optimize routing, and maximize field resources to achieve results.
• Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management.

Requirements

• BS/BA degree required.
• Hospital‑based pharmaceutical experience is required.
• Demonstrated experience in hospital or health system environments with anti‑infective, critical care or intravenous experience is strongly preferred.
• Strong understanding of how hospital products are purchased, ordered and administered which include knowledge of the formulary process and reimbursement policies.
• Ability to understand and navigate hospital systems in order to gain access to key decision makers.
• Experience in building rapport and relationships within the institutional setting in order to expand awareness and utilization of product(s) and make an immediate impact on healthcare professionals.
• Demonstrated track record of successful facilitation of educational programs.
• Ability to communicate clinical data in order to demonstrate competence and communication of a high‑level scientific product.
• Successful hospital antibiotic launch experience is a plus.
• Successful experience in establishing hospital product formulary approval through P & T (pharmacy and therapeutic committees) within the IV antibiotic or related category.
• Successful experience with the coordination of account related events.
• Business to business experience and/or ability to demonstrate strong influencing skills.
• Documented record of performance and achievement.

Certifications & Qualifications

• BS/BA degree
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