Key Account Representative

• Call on targeted leads and sell Health Monitor products
• Establish and maintain relationships with key healthcare providers and systems
• Plan and execute tactical and strategic sales activities within the assigned territory
• Achieve quarterly and annual sales goals, including new-client sales and account upgrades
• Acquire new hospitals, health systems, and large group practices
• Establish and maintain relationships with at least five key account systems
• Develop quarterly sales plans with the manager
• Manage client relationships and resolve issues quickly and efficiently
• Conduct at least six in-person calls with decision-makers per day
• Generate new business opportunities and expand Health Monitor's market share
• Schedule advance working appointments for territory coverage
• Submit sales orders through NetSuite and manage expenses and mileage reimbursement through Concur
• Support post-sale processes, including updating content within existing HCP networks
• Collaborate with Ambassadors and Field Service Technicians to ensure client satisfaction and smooth operations
• Travel 50% of the time and perform remote/home-office tasks during non-travel periods
• May guide junior team members or lead initiatives

Requirements

• Bachelor's degree or equivalent sales experience required
• 2-5+ years of B2B, medical/dental device, or pharmaceutical sales experience
• Proven ability to interface with clients professionally and adapt communication style to suit the audience
• Territory management experience, including strategically assigning, scaling, and optimizing customer coverage
• In-depth knowledge of HCP networks, group practices, and health systems within the region
• Strong product knowledge of the Point of Care space
• Ability to train and educate clients and new hires on products
• Executive presence and confidence in presenting, listening, delegating, and making decisions
• Strong business acumen and understanding of products, services, and the full sales cycle
• Excellent storytelling skills to engage clients and close sales
• Proven track record of meeting and exceeding sales quotas, with quantifiable sales accomplishments
• Excellent interpersonal skills, including active listening, written communication, and facilitation
• Strong presentation skills for group practices and healthcare systems
• Proficient in Microsoft Word, Excel, and PowerPoint
• Technical proficiency in CRM and ERP systems such as NetSuite and Concur
• Must have high-speed internet access for remote work and administrative tasks
• Ability to stay updated on market trends and product developments
• Adaptability and problem-solving skills in a fast-paced sales environment

Core Competencies

Demonstrates strong B2B sales expertise in the medical and dental device sectors, with a proven ability to manage client relationships, achieve sales goals, and effectively communicate with healthcare providers. Proficient in territory management and skilled in utilizing CRM and ERP systems to enhance sales processes.

Highest-signal resume keywords

• B2B Sales Experience
• Territory Management
• Point of Care Product Knowledge
• Client Relationship Management
• CRM and ERP Proficiency

Hard Skills

• Sales Quota Achievement
• Territory Coverage Optimization
• Client Training and Education
• Sales Cycle Understanding
• Market Trend Analysis

Soft Skills

• Interpersonal Skills
• Active Listening
• Storytelling Skills
• Presentation Skills
• Adaptability

Industry Keywords

• Healthcare Providers
• HCP Networks
• Medical Device Sales
• Pharmaceutical Sales
• Group Practices

Tools & Technologies

• NetSuite
• Concur
• Microsoft Word

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