- Act as team leader for Sigital's delivery teams
- Design and oversee technical solutions leveraged for clients
- Own projects and drive them to successful completion
- Create new deliverables from scratch
- Design customer solutions that will be implemented directly
- Work independently as an individual contributor with minimal supervision
- Lead and coordinate development team efforts
- Provide constructive feedback
- Drive solutioning conversations
- Conduct demos/show-backs for customer teams
- Ensure development teams adhere to project scope and timeline
- Gather and document requirements independently
- Implement and support features
Requirements
- Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Lead Technical Consultant
- Working knowledge of integration functionality, including Integration-Hub, SOAP, REST, and general API use
- Ability to go deep into technical solutioning and delivery of key implementation components
- Ability to lead a development team and provide feedback during review cycles
- Platform cross-functional expertise
- Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions
- US citizenship — REQUIRED
- Ability to independently gather and document requirements, design solutions, implement, and support features
- Strong communication skills for explaining features, functionality, processes, and delivery concepts to clients clearly and fluidly
- Bachelor's Degree, preferably in Information Technology, Computer Science, or Engineering
- Certified System Administrator certification — Required
- Certified Application Development certification — Required
- At least two Certified Implementation Specialist certifications from ITSM, CSM, FSM, HAM, SAM, or Discovery — Required
- Certified Implementation Specialist—Data Foundations (CMDB & CSDM) — Preferred
- Pro and/or Pro Plus Certifications — Preferred
Core Competencies
Demonstrates expertise in ServiceNow consulting, leading development teams, and delivering technical solutions. Proficient in gathering requirements, designing customer solutions, and implementing features with minimal supervision.
Highest-signal resume keywords
- ServiceNow Partner Consulting
- Lead Technical Consultant
- Integration Functionality (Integration-Hub, SOAP, REST)
- Certified System Administrator
- Certified Application Development
Hard Skills
- Technical Solutioning
- Requirements Gathering
- Feature Implementation
- ServiceNow Employee Center Design
- API Use
Soft Skills
- Strong Communication Skills
- Team Leadership
- Constructive Feedback
Certifications & Qualifications
- Certified System Administrator
- Certified Application Development
- Certified Implementation Specialist (ITSM)
- Certified Implementation Specialist (CSM)
- Certified Implementation Specialist (FSM)
Industry Keywords
- Technical Solutions
- Project Scope
- Timeline Adherence
- Customer Solutions
- Gen AI Solutions
Tools & Technologies
- ServiceNow
- Integration-Hub
- SOAP
- REST
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Lead Technical Consultant – ServiceNow Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
