- Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment
- Guide individuals through Dual Special Needs Plan options, helping them understand Medicare and Medicaid benefits and eligibility
- Support prospects through the enrollment process with clarity, accuracy, and a high level of care
- Meet performance expectations around sales goals, call quality, conversion metrics, and schedule adherence
- Keep communication current with your supervisor and team
- Attend team meetings and training sessions throughout the season
Requirements
- Active Health or Health & Life license
- Minimum 1 year of Medicare experience
- Comfortable working across multiple software systems
- Strong communicator with a service-first approach
- Able to work a schedule that includes at least one weekend day during AEP
- Home office setup that meets remote work requirements
- Willing to complete a background check
- Basic computer skills and tech knowledge
- Telesales or contact center experience preferred
- Familiarity with Medicare DSNP preferred
Core Competencies
Demonstrates expertise in Medicare and Medicaid benefits, with a strong focus on sales and enrollment processes. Proficient in managing inbound and outbound calls while maintaining high standards of communication and customer service.
Highest-signal resume keywords
- Active Health License
- Medicare Experience
- Telesales Experience
- Customer Service Skills
- Basic Computer Skills
Soft Skills
- Strong Communicator
- Service-First Approach
Certifications & Qualifications
- Health & Life License
Industry Keywords
- Dual Special Needs Plan
- Medicare
- Medicaid
- Enrollment Process
- Call Quality
- Sales Goals
- Conversion Metrics
- Schedule Adherence
- Remote Work Requirements
- Background Check
Tools & Technologies
- Multiple Software Systems
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Licensed Healthcare Sales Agent Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
