Logistics Manager – In-Country Logistics

Responsibilities

• Manage all activities related to the receipt, storage/warehousing, dispatch, and distribution of goods to advance the delivery of high-quality humanitarian response programming to the poor and vulnerable in Cuba.
• Collaborate with direct reports and programming leads to run pipeline analyses, synchronize the supply of goods with programming needs, and ensure quality and efficiency of processes in compliance with CRS and donor regulations and international and local inventory accountability standards and requirements.
• Manage the determination of logistics service requirements, desired specifications and delivery schedules, ensuring proper coordination and communication.

Anticipate and identify potential or actual problems in the supply chain which may affect the short‑term or long‑term availability of individual goods and act to address those problems.

• Effectively manage talent and supervise.

Manage team dynamics and staff well‑being.

Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports.

Monitor and assess performance to ensure adequate capacity for successful support of high‑quality programming.

• Identify and assess transportation resources, storage facilities, leasing options, and any other logistics services.

Maintain and oversee relationships with port operations, freight forwarders, customs clearing agents, and key suppliers.

Participate in coordination meetings to ensure planning and coordination of supply chain management activities.

• Plan and manage the supply chain from customs clearance to receipt, transport, storage, and dispatch to distribution.

Oversee and ensure the proper execution of logistics; work with operations and programs staff and partners to verify adherence of in‑country logistics to shipping and distribution plans.

Work with program and partner staff for efficient product movement.

Provide support and accompaniment to partner staff who are responsible for logistics at the national and/or diocesan level.

• Ensure high‑quality preparation of accurate and complete product movement reports.
• Oversee and ensure that all inventory movements (receipts, transfers, dispatches, and adjustments) are accurately recorded in the Insight system, verifying compliance with established guidelines, data quality standards, and documentation requirements.
• Create and maintain the proper conditions for learning.

Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze, and respond quickly to small deficiencies.

Provide capacity‑strengthening guidance to staff and partners, which includes cross‑departmental learning.

Requirements

• Bachelor’s Degree in Supply Chain or other relevant degree required.
• Minimum of 2–3 years work experience in supply chain/logistics management, with progressive responsibility.
• Master’s Degree in Supply Chain, other relevant Master’s strongly, or equivalent experience strongly preferred.
• Preferably with experience in relief supply chain management.
• Professional certification(s) in Supply Chain is a plus.
• Experience with commodity tracking systems is a plus.
• Logistics management experience in Latin America and the Caribbean is highly desirable.
• Proficient in MS Office packages (Excel, Word, Power Point, Visio).
• Knowledge and experience with transportation, inventory management, and distribution.
• Staff management experience and abilities that are conducive to a learning environment, including experience with designing and facilitating training.
• Knowledge of national and international import/export legislation and common customs regulations.
• Strong planning, coordination, prioritization, and time management skills.
• Strong analytical skills with ability to make independent judgment and decisions.
• Ethical conduct in accordance with recognized professional and organizational codes of ethics.
• Proactive, resourceful, solutions‑oriented and results‑oriented.
• Ability to work collaboratively and promote a team environment.
• Core Competencies

Demonstrates expertise in supply chain management, logistics coordination, and inventory accountability, with a strong focus on compliance with regulations and quality assurance.

Proven ability to lead teams, manage performance, and foster a collaborative learning environment.

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