- Lead, coach, and develop a team while fostering accountability, collaboration, and high performance
- Develop and execute operational strategies, standards, and process improvements to drive enrollment growth, revenue optimization, retention, and operational excellence
- Organize and lead cross-functional working sessions for decision-making, alignment, and accountability
- Leverage data, analytics, and business insights to evaluate performance, enrollment trends, experiences, and operational effectiveness
- Provide actionable recommendations to improve business outcomes
- Support field leaders with planning, prioritization, execution, and adoption of seasonal and strategic initiatives
- Foster relationships and collaboration across business leadership, field operations, and corporate functions
- Develop and manage project plans with objectives, timelines, milestones, and success metrics
- Use project management tools and methodologies to track progress, mitigate risks, and drive successful implementation
Requirements
- 10+ years of experience in operations, business operations, program management, project management, consulting, or related functions
- 5+ years of experience managing cross-functional business initiatives with measurable operational or financial impact
- Strong financial acumen and analytical skills
- Experience evaluating business performance, forecasting trends, and developing data-driven recommendations
- Experience developing and executing strategies tied to revenue growth, profitability improvement, customer retention, and operational efficiencies within a complex nationwide multi-unit environment
- Strategic and critical thinking skills
- Ability to balance long-term objectives with day-to-day execution
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Demonstrated ability to lead through influence and collaborate across executive leadership and cross-functional stakeholders
- Ability to travel up to 25%
Core Competencies
Demonstrates expertise in developing and executing operational strategies that drive enrollment growth and revenue optimization while fostering collaboration and accountability across cross-functional teams. Strong financial acumen and analytical skills are essential for evaluating business performance and making data-driven recommendations.
Highest-signal resume keywords
- 10+ Years Of Experience In Operations
- 5+ Years Of Experience Managing Cross-Functional Initiatives
- Strong Financial Acumen
- Data-Driven Recommendations
- Project Management Methodologies
ATS Optimization Keywords
Hard Skills
- Operational Strategies
- Process Improvements
- Data Analytics
- Business Insights
- Project Management
- Revenue Growth Strategies
- Forecasting Trends
- Performance Evaluation
- Operational Efficiencies
- Strategic Planning
Soft Skills
- Leadership
- Collaboration
- Critical Thinking
- Influence
- Prioritization
Industry Keywords
- Business Operations
- Program Management
- Consulting
- Multi-Unit Environment
- Customer Retention
Tools & Technologies
- Project Management Tools
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Manager, B2B Center Operations Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
