- Manage, mentor, and develop a global Order Management team
- Own the global post-signature order management process and ensure timely and accurate booking of customer contracts
- Serve as the primary escalation point for complex deal structures and booking exceptions
- Review and approve high-value and non-standard transactions
- Ensure compliance with booking policies and ASC 606 revenue recognition requirements
- Partner with Sales, Finance, Legal, Business Application, Operations, and other teams
- Drive process automation and scalability across the Quote-to-Cash lifecycle
- Lead Salesforce workflow optimization initiatives
- Support monthly and quarterly close activities
- Maintain audit-ready documentation and support SOX compliance efforts
- Own ARR tracking and deliver performance reporting to Finance leadership
- Lead continuous improvement initiatives to drive operational efficiency and stronger controls
Requirements
- 5+ years of experience in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash functions within a SaaS or technology company
- 2+ years of people management experience
- Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes
- Working knowledge of ASC 606 revenue recognition principles
- Deep expertise with Salesforce, CPQ, Orders, and Approval workflows
- Experience supporting global sales organizations and complex deal structures
- Strong analytical, organizational, and stakeholder management skills
- Experience in cybersecurity or enterprise software preferred
- Familiarity with NetSuite ERP preferred
- Knowledge of SOX compliance and internal controls preferred
- Experience leading automation, transformation, or systems implementation projects preferred
- Familiarity with AI tools for workflow automation, data analysis, or revenue operations intelligence preferred
- Must currently reside in the US Eastern Time Zone; candidates in Central, Mountain, or Pacific time zones will not be considered
Core Competencies
Demonstrates expertise in Order Management and Revenue Operations, with a strong focus on SaaS business models, ASC 606 compliance, and process automation. Proven ability to lead teams, optimize Salesforce workflows, and drive operational efficiency across the Quote-to-Cash lifecycle.
Highest-signal resume keywords
- Order Management
- Revenue Operations
- Salesforce Workflow Optimization
- ASC 606 Compliance
- People Management
ATS Optimization Keywords
Hard Skills
- Order Management
- Revenue Operations
- ASC 606
- Contract Lifecycle Management
- Salesforce
- CPQ
- Orders
- Approval Workflows
- Automation
- Data Analysis
Soft Skills
- Analytical Skills
- Organizational Skills
- Stakeholder Management
Industry Keywords
- SaaS
- Quote-to-Cash
- SOX Compliance
- Cybersecurity
- Enterprise Software
Tools & Technologies
- Salesforce
- NetSuite ERP
- AI Tools
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Manager, Global Order Management – SaaS Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
