Neuroscience Specialist, CNS

• Engage healthcare providers through in-person, virtual, and digital tools
• Provide expertise on products and their approved conditions
• Serve as the primary point of contact for HCP customers
• Direct customers to Customer Service Specialists and other colleagues as needed
• Ensure customer requests are met and solicit feedback on engagement quality
• Facilitate speaker programs
• Organize local provider groups for discussions with local and regional leaders
• Elevate opportunities, feedback, and local market insights to the Area Business Lead
• Collaborate with Medical, Market Access, Patient Support, and ecosystem teams
• Adjust targeting and call point plans compliantly
• Use customer insights to inform local strategy and business goals
• Conduct proactive outreach on product access, on-label information, and established patient care guidance
• Educate office staff on payer guidelines and reimbursement procedures
• Analyze competitive data and business reports to identify opportunities
• Deliver balanced office calls and sales presentations using approved marketing materials and technical references
• Build relationships with office and practice personnel to support patient outcomes

Requirements

• Minimum 2 years of pharmaceutical or medical device sales experience
• Prior experience in CNS, psychiatry, or ADHD preferred
• Experience launching a new product or new indication preferred
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory
• Previous cross-functional industry experience in commercial life sciences or a related industry
• 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products
• Ability to work in an ambiguous environment undergoing transformation
• Proven track record in coaching, training, and mentoring peers or others
• Commitment to ethical business practices and understanding of regulatory standards
• Ability to execute business activities in compliance with company policies and guidance
• Ability to assimilate and communicate complex clinical and product information
• Valid U.S. driver’s license and acceptable driving record
• Overnight travel may be required depending on territory geography
• Knowledge of territory analysis, business planning, sales data, promotional budgets, payer guidelines, and reimbursement procedures
• Ability to use approved promotional materials and technical references
• Competent product knowledge of own product and competition

Core Competencies

Demonstrates expertise in pharmaceutical sales with a focus on engaging healthcare providers and delivering product knowledge. Proven ability to analyze market insights and collaborate cross-functionally to drive business goals while adhering to ethical standards.

Highest-signal resume keywords

• Pharmaceutical Sales Experience
• CNS, Psychiatry, or ADHD Knowledge
• Cross-Functional Collaboration
• Coaching and Mentoring Skills
• Regulatory Compliance Understanding

ATS Optimization Keywords

Hard Skills

• Sales Data Analysis
• Product Launch Experience
• Payer Guidelines Knowledge
• Reimbursement Procedures
• Business Planning
• Territory Analysis
• Technical Reference Utilization
• Customer Engagement Strategies
• Office Call Execution
• Market Insights Analysis

Soft Skills

• Relationship Building
• Communication Skills
• Adaptability
• Feedback Solicitation
• Training and Development

Industry Keywords

• Healthcare Providers
• Customer Service Specialists
• Speaker Programs
• Patient Support
• Commercial Life Sciences
• Ethical Business Practices
• Sales Presentations
• Office Staff Education
• Local Market Insights
• Ambiguous Environment Navigation