- Review and approve marketing materials against work papers for quality and adherence to Pathward, Network, and Regulatory guidelines
- Participate on the Partner relationship team and maintain Partner relationships through phone, email, and meetings
- Collaborate with legal, compliance, and network operations teams to address client needs and deliver solutions
- Facilitate, drive, and complete department‑specific program implementation tasks
- Submit programs to payment networks for review and approval
- Train Partners on and monitor their use of the marketing submission portal
- Manage the self-approval process for assigned Partners
- Maintain a thorough understanding of assigned Partners and their programs
- Build relationships with internal and external stakeholders
- Conduct periodic Partner compliance reviews and complete findings reports
- Remediate applicable Compliance Review findings
- Meet and maintain department Service Level Agreements and Quality Review scores
- Participate in enterprise projects relating to existing Partner assignments
- Perform other duties as assigned
Requirements
- High School Diploma or equivalent
- Typically requires less than one year of related experience
- Strong understanding of regulatory compliance principles and practices
- Attention to detail and ability to work with a high degree of accuracy
- Effective communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Proficiency in Microsoft Office Suite and other relevant software applications
Core Competencies
Demonstrates strong understanding of regulatory compliance principles and practices while effectively managing Partner relationships and program implementation. Proficient in maintaining quality standards and service level agreements through collaboration and attention to detail.
Highest-signal resume keywords
- Regulatory Compliance
- Partner Relationship Management
- Program Implementation
- Microsoft Office Suite Proficiency
- Attention to Detail
Hard Skills
- Regulatory Compliance Principles
- Program Implementation Tasks
- Compliance Review
- Quality Review Scores
- Findings Reporting
Soft Skills
- Effective Communication
- Interpersonal Skills
- Collaborative Teamwork
- Attention to Detail
Industry Keywords
- Partner Compliance
- Service Level Agreements
- Quality Standards
- Stakeholder Relationships
Tools & Technologies
- Marketing Submission Portal
- Microsoft Office Suite
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Partner Quality Specialist Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
